Customer Service Maintenance
Resume:
Ralph Mike Estes
Concord, NC 28027
********@*****.***
Objective
To obtain a full-time position in a company that will allow me to use my ability to work in a team environment. To utilize all the skills, knowledge and learnings that I have acquired with my long time experience. To contribute and exercise all the capabilities that I possess in order to serve my future employer. To work in a challenging and stimulating environment with opportunity to use my current experience and to enrich my knowledge and enhance my experience. To obtain a position where I can maximize my organizational and interpersonal skills and knowledge in which I can effectively utilize my skills.
Qualifications
I have worked in maintenance and building repair for 18 years and have well rounded knowledge and skills in many areas of commercial and residential buildings, structures, heavy equipment, production equipment and automotive. Extensive work experience with hydraulics, pneumatics, mold design, fabrication, diagnosing and problem solving, small engine as well as automotive drive train.
Customer service and public safety have always been the essential and foremost responsibility.
Education:
Cochrane Junior High School - Charlotte, NC 1984 - 1986
Garinger High School - Charlotte, NC 1987 - 1989
Blackhawk Technical College - Janesville, WI 1990 - 1991
Blackhawk Technical College:
Basic electricity 1
Maintenance Management
Mecklenburg County - 2004
Annual safety training
OSHA code reviews training
University of North Carolina - 2005
Certified Pool Operator - License 28168995
Relevant Experience
Mecklenburg County - Park and Recreation Department
7-7-2004 to 7-1-2010 704-***-**** Jeff Robinson
Title - Maintenance Operations Technician - Structural Services
I was responsible for maintaining the entire area of Mecklenburg County's Park and Recreational building structures, including but not limited to electrical, plumbing, HVAC, sewer, carpentry, painting, welding, hydraulics, pneumatics, generator systems, fire alarms, sprinkler systems, Pool operation and Water chemistry, signs and billboards, roofing, preventative maintenance programs, computer applications, work order systems, documentation control, Annual training and educational classes concerning safety and building codes and enforcement and working with OSHA to ensure public safety.
Presbyterian Hospitial/Novant Health
3-11-2002 to 7-1-2004 704-***-**** Herbert Davis/Supervisor
Title - Maintenance/Painter
Responsibilities included the maintenance of the hospital interior and exterior walls, ceilings, hand railings, flooring, carpet and painting. Assisting with security operations regularly.
Morton Custom Plastics
1-21-1995 to 2-28-2002 704-***-**** Jamie Wade/Supervisor
Title - 2nd shift Lead man Fabrication 2
Responsibilities included the manufacturing of molded plastic parts, supervising 7 machines and 7 men. Duties included the repair and maintenance of these rotary machines during breakdown, drying material, scheduling, vacuum form installation, maintenance and repair plus injection mold maintenance and light repairs, assembly, inventory, shipping, use of micrometers and tool and die kits. Customers included Tyco, Yamaha, Honda, Blue Bird Busses, and Boeing. Other responsibilities included record retention and organization, maintaining a budget, production numbers and quality control, packaging, forklift operation, warehouse stocking, picking, and records. Safety, production, quality assurance meetings.
REFERENCES
Dennis Mercurio 704-***-****
Eric Short 704-***-****
James Deason 704-***-****
Victoria Pressley 980-***-****
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