Yesenia C.Gaud
Winter Park, FL 32792
************@*******.***
SUMMARY
Client Relations / Customer Services /
Performance client administrative professional with 3 successful years facilitating strong organizational and communication skills with the ability to understanding of customer needs. Detail oriented resulting in superior customer service and high levels of client satisfaction. Proficient in the use of PC, MS applications (Word, Excel, Outlook, PowerPoint).
EXPERIENCE
Fashio Square Mall 05/07 -Present
Maintnace
• Responsibilities include cleanliness and upkeep public areas.Responsible for guess and housekeeping of entire departments. Responsible Fitting room, Trash entire and cash register, Vacuuming carpet.
• Coordinate between maintnace crew and other staff.
Fashion Square Mall 01/09
Housekeeping
• Responsibilities include cleanliness and upkeep public areas. Responsible for guess and housekeeping of entire departments.
• Coordinate between housekeeping crew and other staff.
COHE’s 10/05 - 11/09
Customer Services
• Assist customers with returns, purchasing store protection plans and service packages. Answer telephone inquiries from customers and stores regarding the status of units and other services issues.
EDUCATION
Edison High School 9/02 - 6/06
Elizabeth, NJ
High School Diploma