Ken J. Mitteer

*** *. ********* **.

Montague, MI 49437

Evenings: 231-***-****

Days: 231-***-****

Objective: To obtain a position that utilizes my Sales, Supervisory, and Mechanical knowledge.

Work Experience:

9/1995 – 5/1999 Production Planner Alcoa-Howmet Corporation, Whitehall, MI

7/2004 - Present

• Coordinate production flow through all areas of the casting facility.

• Work with union and non-union employees to ensure customer castings are cast and finished in an efficient and quality focused manner to meet customer needs.

• Daily management of customer orders

• Monitor product flow through all operations

• Communicate with customers to maintain and promote positive customer relations,

• Manage quoting of outplant wax production and machining operations.

• Schedule all sub-tier suppliers.

• Schedule all raw material deliveries to wax mold suppliers and maintain internal Kanban’s.

• Prepare internal ASAT’ s to company standards.

• Assist in developing new processes and procedures targeting the elimination of waste, increase in quality, and creating poka yokes.

5/1999 – 7/2004 Service Director Discovery Ford, Whitehall, MI 49461

• Managed the Service, Body Shop, Parts, and Detail Department personnel.

• Appointed employee responsibilities on a daily basis.

• Maintained daily sales and repair schedules to maximize profit and customer satisfaction.

• Maintained Human Resource responsibility of assigned departments.

• Scheduled and maintained all building and grounds maintenance.

• Created and calculated sales specials for papers, internet, and television advertising.

• Coordinated training through Ford Motor Co. for all employees.

• Warranty claims database maintenance and facilitation.

• Addressed all customer complaints and or concerns.

Mechanical Skills:

Maintenance, Installation, Operation, and Repair

• Gasoline and diesel engines

• Vacuum Arc and Induction skull casting furnaces

• Heat treating furnaces

• Hydraulic / pneumatic pumps and systems

• Radiography equipment including direct imaging

• Automotive basic electrical servicing and installation

• Automotive and commercial brake systems

• Building and grounds maintenance

• Minor AC/DC electrical diagnosis and repair

Welding / Fabrication, Casts, and Molds

• Oxy/acetylene, MIG, TIG, AC/DC Arc welding operations

• Investment casting with various alloys

• Blueprint interpretation skills

Education / Training:

• Muskegon Community College- Majors: Automotive Electronics, Materials Engineering, and Business Management

• Microsoft Windows 95, 98, 00, and XP

• Microsoft Excel – Microsoft Education and Certification

• Microsoft Excel II – Microsoft Education and Certification

• Microsoft Word – Microsoft Education and Certification

• Microsoft Outlook and Powerpoint

• Oracle EBS, Reynolds & Reynolds, and VAX systems

• Some APICS certification training

• Some SAP operation knowledge

References:

Coca-Cola Company

Randy Veihl – Sales Representative

North Muskegon, MI 49445 616-***-****

Keehne Hardware

Bob Keehne – Owner

Shelby, MI 49455 231-***-****

PCC Structural

Eric Foos – Plant Manager

Whitehall, MI 49461 231-***-****

Alcoa-Howmet Corporation

Dwight Stafford – Product Engineer

Whitehall, MI 49461 231-***-****

*Letters of recommendation and additional references available upon request.

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