HR Manager
Resume:
Deborah K. Potts
***** ****** ****** **** *********, Tennessee 37922
*******.*.*****@*****.***
Diversely talented and experienced professional with solid career background in successful management of human resources, safety, staffing, growth and effective personnel management resulting in higher profit margins with financially established as well as up and coming companies. Expertise in:
State and Federal Labor Law Compliance OSHA/TOSHA/CalOSHA/OhioBWC Compliance
Policy & Programs Management and Development Strategic Goal Planning Employee Relations and Development Leadership Development Programs Staff Management and Development
Recruiting Budgeting Compensation and Incentives
2/2011 – present Safety Consultant/Human Resource Consultant Trilliant Consulting, LLC
• Komyo America, Inc.
• MillenniTEK, LLC
• Foothills Advisors
• Wackenhut
• Renaissance Group
4/2010 – 2/2011 Corporate HR Safety Manager Komyo America, Inc.
Chino, CA (Honda Logistics Japan)
Promoted to corporate position managing 750 employee safety program while maintain HR Generalist position. Developed written corporate safety program; trainings, certification and policies from ground floor to ensure compliancy with state and federal agencies for TN, OH and CA. Responsible for staff of 8 direct EE’s on location and remote. Participated in weekly strategic development meetings with other corporate management. Additional duties included;
• Developed and managed safety program, policies (HazCom, PPE, Bloodborne Pathogens, IIPP, Egress Compliance, LOTO, and Violence Awareness) and practices in compliance with Federal requirements.
• Developed and managed Incident Review Board meetings.
• Conducted internal safety compliance audits and ensuring successful customer safety audits at all facilities (CA, OH, and TN)
• Implemented and managed DFWP program in three states at 4 facilities.
• Created and managed corporate pre-shift work conditioning program.
• Created a certification training program for Komyo Japan Crates (collapsible crates sold for international use).
• Developed a rating matrix as a tool for rating severity levels of incidents.
• Developed an incident matrix guideline for use as a tool in corrective action as well as acknowledging positive safety behavior.
• Managed worker compensation claims and represented company in legal matters.
• Managed HazMat, TCPAT and General Awareness training program.
• Managed and approved all safety training and safety committees.
3/2007 – 4/2010 Human Resource/Safety Generalist Komyo America, Inc.
Loudon, TN (Honda Logistics Japan)
Manager heavily involved in all functions of human resources, safety and operations for a 3PL 900,000 square ft. 3PL warehousing facility employing up to 175 permanent and temporary employees. Human Resources responsibilities include; supervision of 4 direct staff members, review, revision and implementation of policies and procedures in coordination with the states of Tennessee, Ohio and California. Participated in; strategy and planning meetings with corporate executive management team in California annually and throughout the year at different locations, weekly strategy, planning and development teleconferences with corporate management team and with facility management team. Human resource duties included;
• Developed corporate legal employee training programs including; sexual harassment, diversity, violence, drug and alcohol, 401k and insurance open enrollment.
• Developed and instructed in corporate leadership development programs.
• Created corporate procedure to ensure temporary staffing is mentored and counseled to ensure desired performance resulting in better retention.
• Management of company policies as needed at a corporate and facility level.
• Implemented monthly employee roundtable meetings at all facilities to improve employee relations.
• Implemented perfect attendance program for all facilities.
• Managed employee handbook as needed to fit all facilities state requirements.
• Management of investigations and progressive disciplinary program to ensure optimal desired employee performance.
• Management of HRIS data base.
• Managed performance improvement plans and terminations.
• Represented company in legal matters.
• Recruitment of management positions and over-saw recruitment of entry level positions.
• Co-developed external and internal interview processes to create fairness and limit legal exposure.
• Managed annual employee opinion surveys and implemented follow-up actions.
• Managed performance evaluations and mentoring of supervisors to fully maximize the coaching and recognition benefits.
• Managed employee incentive program and functions.
• Managed HR budget.
Safety scope of management responsibilities include; supervision of one safety administrator and one part-time assistant, case management of worker comp, representation of company in legal forums, OSHA/TOSHA compliance, HazMat training, implementation and supervision of safety training and safety committees.
• Management of safety committee and developed safety walk teams now used as a company template.
• Reduced OSHA recordables from 24 to 3 in four years with no lost time.
3/2002 – 1/2007 Human Resource/Safety Manager Melaleuca, Inc.
Knoxville, TN (East Coast Mfg/WH/Dist. Facility)
Manager for a manufacturing facility employing over 475 full-time and part-time employees. Participated in strategic planning with plant director and staff. Supervised staff of three. Human Resource scope of responsibilities included direct supervision of policies and Human Resource programs including but not limited to;
wage and salary administration, recruiting, internal promotions, terminations, benefit training and plan presentations, HRIS and payroll database.
• Ensured federal and state labor and safety compliance
• Representation of the company in legal forums
• Employee recognition and incentive programs
• Growth from 225 to 475 employees in 5 year tenure.
• Successful management of $600k annual budget.
• Developed and managed all training programs improving safety statistics, employee retention and leadership development.
• Managed performance reviews resulting in nearly 100% timely application.
Safety responsibilities include management of workers compensation, health and safety program, representation of company in legal forums, OSHA compliance, wellness programs, implementation and supervision of safety training and safety committees.
• Managed reduction of OSHA recordables from .084 per FTE in 2003 to .012 per FTE YTD 2006 with NLT.
• Managed monthly safety training program and Incident Review Board meetings.
• Created and managed new Wellness Program and weekly on-site health care provider.
• Created SOP to ensure all new equipment inspections for safety before use to reduce risk of accidents.
• Created work conditioning (pre-shift stretching) program.
9/2000 - 3/2002 Client Services Manager Remedy Intelligent Staffing
Knoxville, TN (Corporate Office)
Responsible for research and marketing to acquire new clients and maintain existing customer base.
• Acquired 2 major call center accounts.
• Created training manual for sales.
1/1996 - 9/2000 - Human Resources/Safety Manager Carlton Enterprises, Inc.
Lenoir City, TN (Construction)
Responsible for all aspects of human resource and payroll activities of 225 employees for a construction company including:
• Procurement and management of health insurance plan
• 401k Plan Administrator
• Workers compensation management
• Recruitment, termination, unemployment management
• Developed computerized labor costing program and managed budgets
• Implemented direct deposit
• Managed payroll, W2's and payroll taxes
• Managed drug testing, orientations, plant safety, conflict resolution, employee policies and procedures
• Drafted employee handbook
• Reduced W/C insurance costs by analyzing codes resulting in over $110,000 annually in savings.
• Managed safety training and released 3rd party W/C administrator to manage all claims personally.
• Served as interim General Manager for two quarters finalizing authorization to proceed on manufacturing.
1/1994 - 3/1996 - Finance Secretary YWCA
Knoxville, TN
Assisted executive director and program directors with various activities and fund raisers, maintained membership database, payroll, health insurance, retirement, A/R, bank deposits and statement reconciliation.
• Created and administered billing system for in-program housing for 50 residents increasing revenue.
• Assisted in coordination and supervision of public fundraising activities for in-house and area charities.
4/1982 - 6/1984 Lead Computer Operator Bigger Brothers Distributors
Alcoa, TN
Operated main-frame IBM System 34, audited and maintained computer programming, processed P/R and A/P, processed price and cost changes, and generated reports. Responsible for daily system back-ups.
Education:
1980 - 1982 Draughns Business College, AA
2007 – 2010 Columbia Southern, Business AS
2010 – present Columbia Southern, Business BS
Cerifications, Affiliations and Training:
• PHR
• Loudon/Monroe Human Resource Association
• Tennessee Valley Human Resource Association
• SHRM
• CPR/1st Aid, 1st Responder
• OSHA 30 Hour Construction Industry Outreach Training
• OSHA 30 Hour General Industry Outreach Training
• TOSHA Safety Congress, 2006 – 2010
• Certified HazMat Trainer, American Honda
• Train the Trainer III, 6 hrs.
• Business Speaking, 6 hrs.
• Human Resources and the Law, 12 hrs.
• Employment Law Update, 3 hrs.
• OSHA Compliance and Workplace Safety, 6 hrs.
• Personal Protective Equipment, 5 hrs.
Publications and Articles:
• American Honda Parts Operations Times, 1/6/10, “PIT Recertification”
• Authored multiple Safety/HR related articles in quarterly Komyo Newsletters, 2007-2011
• ASSE conference published paper, 2006, contributor, “Myths and Misconceptions Revisited-Employee Injuries and what are the (Statistically Significant) Methods to Prevent Them”
• Featured article in Healthwise (Ft. Sanders Regional) “Employee Wellness Program”, 2005
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