TERRIE MOSLEY
Stone Mountain, GA 30088
Cell 404-***-****
TerrieMosley101 @hotmail.com
Objective
A challenging Administrative, Accounts Receivable or Customer Service position with an organization in which my experience in reconciliation, research and people skills will be of great value.
Work experience
03/10-02/11 American Global Logistics Atlanta, GA
Accounts Receivable specialist
Contract position
Responsible for all Accounts Receivable functions which include contacting customers, emailing statements, posting payments, bank deposits, balancing Accounts Receivable ledger and collecting on all past due customers.
11/08-12/09 Scan Global Logistics Atlanta, Ga.
Company Sold
Accounts Receivable Specialist.
Handled all company collections for over 300 accounts.
Processed and posted all checks, ACH wires and credit card payments
Processed and setup new accounts in the system
Collection Calls to customers that included customer maintenance
Resolve customer disputes including research of any billing or shipping issues.
03/07-07/08 Global Link Logistics Tucker Ga.
Company Layoff
Sr. Commercial Collections Rep.
Trained all new Sr. Collection Specialist and decreased receivables by 40%.
Handled over 250 accounts and made contacts on 20 or more per day.
Processed all incoming payments
Collection Calls to customers that bill over 50k per month
Resolve customer disputes including research of any billing or shipping issues.
12/06-03/07 National Linen/Alsco Doraville, Ga.
Company sold
Sr. Commercial Collection Rep
Customer Service
Processing invoices for more than 300 customers per month
Process credit holds and any payments that resulted in a credit hold release
10/05-12/06 CR Bard Covington, Ga.
Relocation
Credit Analyst
Collection calls to high dollar accts and doctors that totaled more than 500 customers.
Customer set up for all new customers which averaged 25 minimum
Working credit holds on an hourly basis to ensure that accounts were not placed on credit hold.
05/04-10/05 NAPA Genuine parts Corp. Norcross, Ga.
Commercial Collector/A/R
Reconciling all issues pertaining to customer resolution and generate weekly reports for management
Collections of more than 300 high dollar accts
Customer service calls including incoming and outgoing
Issue invoices & statements for over 300 accounts
02/99-05/02 Harland Company Decatur, Ga.
Company Layoff
Sr. Account Analyst
• Managed the Receivables for the South and International Region.
• Received a monthly Aging portfolio of receivables up to $20 million.
• The primary duties was to resolve all past due issues between the customer, sales rep. or Customer Support Rep. This process would include reconciling all issues pertaining to customer resolution which included visiting customers to resolve issues. Monthly progress reports were generated to the VP’s and Finance Directors with detailed information on the top 10 accounts. Prior to leaving Harland traveled to Puerto Rico to meet with their International Clients to resolve their past due issues through various aspects of research. Harland’s main initiative was to promote ACH (Automated Clearing House) payments. Initiated the training for new Account analyst and temporary employees. The department was eliminated in May 2002.
Computer Skills
Fluent in using Microsoft word, Excel, SAP 3.6, Access, JD Edwards, Oracle, AS400, Peoplesoft, Great Plains and Silver Bullet, Peachtree and Mas.