Shalini Datta, BSC
Phone: 832-***-****
fjf67q@r.postjobfree.com
SUMMARY OBJECTIVE
To join an expanding team that allows me to leverage my calm, efficient style and apply my skills to maximize a self-motivational work ethic within the team.
SELECTED EXPERIENCE
1800 FLOWERS.COM
Customer service representative
MAY 1st to May 17, 2010 (2 week contract position)
Supporting and providing phone support answering customer calls and providing a valuable link between customers, company products and the services.
Responsible for responding to customer inquiries and making sure that any problems they are experiencing are resolved.
Assisting customers with pre and post sales product selection and guiding them through the purchasing process.
Jade Impex,
Accounting Clerk Administrator
June 2008 – April 2010
Performing data/order entry tasks on a routine basis
Service Accounts Receivable, updating client records and credits\debits
Service Accounts Payable, authorizing checks and providing Purchase Orders
Manage company ledger through QuickBooks
Verify all funds received and paid for proper balance sheet
Generate standard (monthly) reports
Allied Mortgage
Accounting Clerk/ Mortgage Processor
October 2006 - September 2007
Analyzed credit reports, credit history and banking information for Credit Worthiness
Coordinated purchase process with title officers, real estate agents/brokers, purchasers, and other interested parties
Ordered and reviewed Appraisals, Surveys, Title Searches, Commitments and Flood certificates and scheduled closings
Reviewed inspections and obtained payoffs and Insurance data
Answered customer inquiries and advised customer of approval and denial Reviewed loan application files to verify data is accurate and complete and meets the Credit Unions Lending Guidelines.
Verify all the documentation in the Mortgage Loan Application.
Scheduling Closings.
Experience in Conventional, ARM s, Sub-Prime Loans.
Answered customer inquiries and advised customer of approval and denial
Built strong referrals for non conforming loans through effective outside marketing.
2 A Funding Group
Loan Officer/Processor
February 2003 August 2006
Originated residential loans through individual network-building and personal contacts
Built strong referrals for nonconforming loans through effective outside marketing
Promoted and recommended products and services.
Ordered and reviewed Appraisals, Surveys, Title Searches, Commitments and Flood certificates and scheduled closings
Reviewed inspections and obtained payoffs and Insurance data
Reviewed loan application files to verify data is accurate and complete and meets the Credit Unions Lending Guidelines.
Verify all the documentation in the Mortgage Loan Application.
Scheduling Closings, Experience in Conventional, ARM s, Sub-Prime Loans.
Promoted and recommended products and services, Answered customer inquiries and advised customer of approval and denial
Built strong referrals for non conforming loans through effective outside marketing
Service Accounts Receivable, updating client records and credits\debits.
EDUCATION AND CERTIFICATION
Loan Officer Certification 2003
University of Pune 2000
Bachelors of Science-Major Accountancy
Mira College of Pune, India Specializing in Accounting and Economics
Byte Academy Pune, India 1999
Basics in Windows and Office 97 Certification
SKILLS
Spoken Languages: English, Hindi, Punjabi
Quicken, QuickBooks, Peachtree,
Calyx Point
ACT
Microsoft Office Suite 2000, 2003 & 2007 (Word, Excel, PowerPoint & Access)
Windows 95, 98, NT, 2000, XP & Vista
References
Available upon request