Administrative Assistant Medical

Yolanda Allen 201-***-****

** ********* *** #21-201-***-****

Jersey City, NJ 07304

*********@***.***

PROFESSIONAL OBJECTIVE

To obtain a rewarding position that will challenge my skills and further develop my experience.

HIGHLIGHTS OF QUALIFICATIONS

Strong ability to empathize with client situations

Profound ability to address negative behaviors with positive attitude

Remarkable ability to develop trusting relationships with clients without becoming emotionally involved

Excellent interpersonal, listening and communication (both written and spoken) skills

Uncommon ability to address work independently and handle pressure

Sound organization skills, goal oriented, proactive, excellent at reporting, and tremendous persistent

Deep Love and interest in people’s care and well-being

Wide crisis intervention skills

CPR Certified

Knowledge of Medical Terminology

Proficient in resident safety

Self-motivated

PROFESSIONAL EXPERIENCE

Trinitas Hospital 3/05 – 5/11

Mental Health Worker

Adolescent Psychiatry/Behavioral Unit

Implement ADL skills

Implement goals and group teaching

Supervise, organize, and support recreational and socialization activities

Provide one on one support to children with behavioral problems

Ensure the safety of all clients

Tender Touch Rehabilitation 6/2004 – 2/2005

Physical/Occupational Therapy Aide

Transported patients according to daily schedule

Recorded the patients responds to treatments.

Set up equipment for therapist as indicated

Assisted therapist with transfers and ambulation

Ensured documentation was properly signed by physician

Performed chart audits weekly and reported findings to

rehab supervisor

Provided treatment that improves patient mobility.

Relieved or lessened physical disabilities of patients.

Assisted physical therapist in providing care to patients.

Provided therapeutic methods like electrical stimulation.

Trained the patients in their gait and balance.

Filed all documentation in charts

Faxed all necessary forms including time sheets,

Straight & Narrow Alpha II 6/2001 – 8/2003

Counselor Aide

Prevented, diagnosed and treated alcohol and drug dependency problems.

Identified client’s negative behaviors and monitored the actions.

Assisted client’s with alcohol, drug, gambling and eating disorder problems.

Conducted substance abuse educational programs for clients.

Assisted and supported patients in quitting drugs and to avoid future relapses.

Labor Management Concepts 2/2001 – 6/2001

Security

Great skills in utilizing building security and lock systems and procedures.

Excellent ability to detect problems and report information to appropriate personnel.

Exceptional ability to drive motor vehicles.

Remarkable ability to understand and follow safety procedures.

Strong ability to understand and follow specific instructions and procedures.

Profound ability to resolve customer complaints and concerns.

Immense skills in providing protection services to individuals on campus.

In-depth ability to gather data, compiles information, and prepares reports.

Uncommon knowledge of federal, state, and local traffic laws and regulations governing the operation of a commercial passenger vehicle.

Profound ability to communicate effectively, both orally and in writing.

Morning Star Daycare 03/2000 – 11/2000

Teachers Aid/ Secretary

Assist Director

Answered telephones, faxed and filed

Assist with parent and child activities

Assist in the educational and social development of pupils under the direction and guidance of the head teacher, and class teachers.

Assist in the implementation of Individual Education Programs for students and help monitor their progress.

Provide support for individual students inside and outside the classroom to enable them to fully participate in activities.

Assist class teachers with maintaining student records.

Support students with emotional or behavioral problems and help develop their social skills

Prepare and present displays of students ‘work.

Support class teachers in photocopying and other tasks in order to support teaching.

Undertake other duties from time to time as the head teacher requires.

Horizon Blue Cross & Blue Shield 2/1999 – 1/2000

Administrative Clerk

Collated, assembled and organized binders

Issued insurance cards

Mailed benefit checks to hospitals and dental offices

Shrink wrap machine experience

ClinTrials Research 6/1998 – 1/1999

Administrative Assistant

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Employment & Training Association 6/97 – 8/98

Teachers’ Aide

EDUCATION

Anthem Institute

Medical Assistant

Diploma in progress

Felician College

Allied Health

2 yrs completed

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