Customer Service Sales
Resume:
Objective
To thrive in professional environments and constantly help others.
Profile
Motivated 2nd Lieutenant in the US Army Reserve, and a personable business professional with a college degree in biology. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary
Great Communication Skills
Team Leader
Verbally Competent
General Office Skills
Works With Children Computer Savvy
Customer Service
Scheduling
Marketing & Sales Laboratory Studies
Independent Research
Testing and Identifying Microorganisms
Professional Presentations
Professional Experience
BIOLOGY AND CHEMISTRY LAB WORK
Conducted chemical, physical and biological experiments over a four-year college career.
o Testing the effectiveness of natural herbs against bacteria
o Testing and identifying strands of bacteria found in the lining of the mouth
o Observing the behavior of protozoans found in local ponds and lakes
o Medical Entomology-studying the medical importance of insects
o Synthesizing alcohols and acetic acids to form esters
o Reducing benzyl by adding hydrogen or losing oxygen from an organic molecule
o Identifying unknown compounds by observing melting points, and infrared spectroscopy
o Predicting molecular structure of compounds using nuclear magnetic resonance spectroscopy.
VOLUNTEER TUTORING
• Volunteered to tutor elementary and middle school subjects
o Subjects include science, math, social studies, and language arts
o Understanding the needs of children, and helping them deal with the problems accordingly
o Dedicated to helping the student succeed
o Breaking down math problems step by step to ensure comprehension
o Creating hands-on experiments to maintain interest and
U.S. ARMY RESERVE
2LT. Decontamination Platoon Leader. MOS 74 A /CBRN (Chemical Biological Nuclear Radiation)
o Knowledgeable of chemical warfare agents as well as toxins
o Defensive measures for possible chemical and biological attacks
o Decision making and plan training exercises
o Decontaminates equipment and personnel
o Knowledgeable of required protection against toxic vapors and chemical splashes (i.e. gas masks and protective clothing)
o Plan operation orders
o Executes training activities
o Responsible for obtaining information from soldiers
o Responsible for Soldier’s overall well-being…i.e. pay inquiries, family care packets
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee front-office operations and provide impeccable customer service:
o Built a clientele by maintain a clean and friendly environment.
Develop and implement strategic marketing plan for business:
o Became Sales Leader at Bath and Body Works in 6 months- able to change strategies to drive sales.
o Created special promotions, write/design print and outdoor advertising, and coordinate all media buying.
.
Employment History
U.S ARMY RESERVE, DECATUR, GA 30032
2nd Lieutenant, Chemical Corps, 2009-present
BATH AND BODY WORKS- NORFOLK, VA
Sales Leader, 2006-2009
Education
CHEMICAL BASIC OFFICER LEADERSHIP COURSE – Fort Leonard Wood, MO
MOS Certified, Chemical 74A, 2010
HAMPTON UNIVERSITY – Hampton, VA
Bachelors of Science (Biology) Degree, 2009 GPA: 3.0/4.0.
NANSEMOND RIVER HIGH SCHOOL – Suffolk, VA
High School Diploma- 2005 GPA: 3.2/4.0
Contact this candidate