Ambitious
Resume:
Monica Garcia
Portales, NM 88130
Phone:
Email: *********@***.***
OBJECTIVE:
I hope to find employment that will encourage and challenge me in a career for my future.
QUALIFICATIONS
I posses excellent customer service skills, I am a self starter as well as motivated. I am willing to learn and accept responsibility with little supervision. Although, my best qualities, I am dependable and punctual.
EDUCATION
1994-1996 No Degree, Eastern New Mexico University- Roswell
2004-2005 No degree, New Mexico State University- Carlsbad
2007- current Pursing Degree in Accounting, Clovis Community College
EMPLOYMENT
2007-current Switchboard Operator & Teller, New Mexico Bank And Trust (Clovis, New Mexico)
As a teller I am the face of the bank. I posses excellent customer service skills. Other duties include day to day transactions deposits and withdrawals while safeguarding customer accounts & cash handling. As switchboard operator my priority is to answer and transfer incoming calls to appropriate customer service representative ensuring excellent customer service at all times. Also working directly under teller supervisor, researching customer accounts, preparing holds on accounts, inputing data, and any other task requested by supervisor.
2006-2006 Bank Teller, First Federal Bank (Roswell, New Mexico)
Responsible for customer transactions, deposits, withdrawals, and taking loan payments. Providing excellent customer service as the face of the bank. Cash handling and balancing a money till.
2005-2006 Server/Trainer/Host, Western Racket Club (Elm Grove, Wisconsin)
Provided customer service in a private restaurant to the members of a private tennis club. Prepared for dinning in a first class dinning room. Catered for private parties formal and casual occasions. I also served as a part time host greeting members by name, taking reservations, assigning seating, and showing the members a professional but comfortable environment at all times.
2002-2005 Assistant Manager/ Lead Server/Host, Pasta Café (Carlsbad, New Mexico)
Duties included supervision of 15- 30 employees. Ensuring excellent customer service at all times. Handling customer complaints and any situations that may arise. Cash handling and balancing the till at the end of a shift, balancing the stores books, preparing daily paperwork, and making deposits. I also answered phone lines, took reservations, booked private parties, and prepared a closed menu for private parties.
1999-2001 Server, Applebee’s Bar and Grille (Roswell, New Mexico)
Customer service was the priority. I was a self cashier, meaning I carried my own bank, I made change and kept complete control of all the cash sells I made throughout the shift. I worked as a team member to help keep the store clean. I helped train new employees on correct procedures and policies. I expoed food out to the dinning room; this is preparing all the garnishments, putting the orders together according to tables, keeping track of time per order, flagging any orders that take too long, and communicating with all employees as well as management on all thing related to the restaurant.
Pay requirements
Salary $10.00 – $12.00 per/hr
Monica Garcia
References:
Professional
Doug Wieser (Pasta Café, District Manager) 575-***-****
Kevin O’Brien (Pasta Café, Corporate Office) 575-***-****
Aunde Buniato (Pasta Café, Owner) 575-***-****
Sheila Jennings (New Mexico Bank & Trust) 575-***-****
Personal
Lori Lopez (Eastern New Mexico University- Roswell) 575-***-****
Shirly Archuleta (Office Manager) 575-***-****
Crystal Boyle (Contact Lens Technician) 693-2318
Contact this candidate