Great customer service

LETASHA HORSLEY

**** ********* **.

Charlotte, NC 28269

USA

Home: 704-***-****

Other: 704-***-****

Experience

UNITY HEALTHCARE

HEALTH UNIT COORDINATOR

CHARLOTTE, NC, USA

May 2008 - Present

-Registation of Patients entering clinic

-Filing of insurance

-Updating Patients files

-Taking vitals before seeing the Doctor

-Setting up Patient appointments

Ettain Group

Help Desk Tech.

CHARLOTTE, NC, USA

December 2007 - 2 2008

-Troubleshooting of compnay equipment

-Resolving issues in a timely manner in order to keep business running smoothly

-Logging all account activity on to customer account

STRYDEN STAFFING

AUTO DETAILER

CHARLOTTE, NC, USA

October 2007 - 12 2007

-Cleaning of automobiles to company standards for rental car company

-Window cleaning, vacuuming of interior

-Cleaning and driving cars through automatic car wash

WAL-MART SUPER CENTER

SALES REP.

CHARLOTTE, NC, USA

September 2007 - 10 2007

-Assisting Customers with needs in electronics and video.

-Arranging of products

-pricing products

-running of cash register

PCA INTERNATIONAL

CUSTOMER SERVICE REP.

CHARLOTTE, NC, USA

October 2006 - 5 2007

-Processing photo orders

-making corrections to accounts

-taking comments and complaints

-logging of all customer account

-inbound customer service

FIRST CONTACT/IRMC

CUSTOMER SERVICE REP.

CHARLOTTE, NC, USA

August 2004 - 1 2006

-Assisting customers with understanding utility bills

-making payment arrangements

-taking payments towards accounts

-setting up service and placing service orders

BETTY GILES

IN-HOME CAREGIVER

LYNCHBURG, VA, USA

March 2002 - 1 2004

-Assisting elderly woman with osteoporosis with everyday home and

healthcare

BIGLOW'S AND ASSOCIATES

RECEPTIONIST/STYLIST

LYNCHBURG, VA, USA

March 2000 - 12 2003

-Styling and taking care of customer’s hair

-running cash register

-booking appointments in a timely manner

-keeping up appearance of the

business.

Education

HERITAGE HIGH SCHOOL

HS

LYNCHBURG, VA Major: USA

OBJECTIVE

To obtain a challeging position in Experience level Customer service

Contact this candidate