Customer Service Medical Billing
Resume:
Sherithia James
*** ********** **. *.* • Atlanta, GA • 404-***-**** • ************@*****.***
CAREER GOAL
To obtain a challenging position to utilize my customer service, administrative, and financial skills while merging my education and training in a growing company.
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TECHNICAL SKILLS
• Microsoft Office: Word, Excel, PowerPoint, Outlook
• 50 words per minute
• V-Tech software system
EDUCATION
Bachelor of Science in Health Information Management Present
Herzing University Madison, WI
• Expected graduation date of December 2013
Associates in Business Administration September, 2010
American InterContinental University Hoffman Estates, IL
• Concentration in Medical Billing and Coding
PROFESSIONAL TRAINING
Business Office Administration October, 2001
Advanced Career Training Atlanta, GA
• Knowledgeable in business communications
• Gained experience in accounting and finance
• Received training in records management
• Acquired knowledge in customer service
• Awards: Student of the month- March and June 2001
PROFESSIONAL EXPERIENCE
Receptionist 09/2007-11/2007
East Atlanta Animal Clinic Atlanta, GA
• Maintained and updated patient medical records.
• Administered to all incoming calls and transferred when needed to appropriate staff members.
• Greeted patients and determined reason for visit.
• Scheduled appointments with clients.
• Performed cash and credit card transactions to prepare for deposit
Receptionist 10/2005-9/2007
Glenwood Animal Hospital Decatur, GA
• Managed medical records by creating new records as well as updating and filing.
• Prepared nightly deposits
• Checked client’s in and out using V-Tech software system.
• Conducted cash and credit card transactions daily.
Externship/Office Assistant 09/2002-10/2002
Spherion Staffing Agency Decatur, GA
• Administered to multi-phone lines
• Arranged the computer applications and tests for potential employees
• Assisted applicants with computerized applications and test
• Scheduled Appointments
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