Marc Olson
Personal May **** college graduate. Dependable, motivated and eager to begin my career with a dedicated company.
Objective To obtain a position in which I can utilize my skills, strategic thinking and leadership abilities to further my working career.
Education August 2004 - May 2009
University of Northern Colorado, Greeley, Colorado
Bachelor of Science in Environmental Earth Sciences
• Minor in Environmental Studies
Work Experience
Customer Service Representative
December 2010- March 2011 Verizon Colorado Springs, Colorado
Communicated with customers to understand what that customers issue is in order to find a solution for a variety of problems with their mobile phones. Also helped customers pay bills, explain charges on their bill, and answer any other questions that they may have about their account.
Enumerator
March 2010 – September 2010 U.S. Census Bureau Colorado Springs, Colorado
Received address lists and visited those households to obtain 2010 census information. After conducting the interview I proceeded to complete the associated paperwork, then organized and filed all of the information to be given to my supervisor.
Property Manager
April 2008 - September 2008 Thomas and Tyler Greeley, Colorado
Managed multiple renters on multiple different properties. Duties included general maintenance and upkeep of facilities and grounds. Additionally I responded daily to unforeseen tasks that arose such as fixing air conditioners and planning social events.
Satellite Internet Technical Support
April 2007 - September 2007 Wild Blue Greeley, Colorado
Provided first line support to analyze and resolve unique customer technical problems. Also here I learned new protocol and how to use new computer programs for entering information quickly and efficiently into the computer.
Sales Representative
August 2006 - January 2007 T-mobile Loveland, Colorado
Communicated with customers to understand what their service needs were and a way to satisfy them. Also developed a greater proficiency in using different and new computer programs.
Additional Work Experience
While in high school and throughout my college years, I worked in various restaurants either bussing, serving, or cooking. I also delivered pizzas and worked security at bars. These varied jobs have given me experience doing all kinds of different tasks and managing my responsibilities in different working environments.