Medical Assistant Customer Service

GABRIELA LAZALDE GALLEGO

**** *. **** *****. *******, AZ 85041. 602-***-**** ********@*****.***

CERTIFIED MEDICAL ASSISTANT

Newly graduating RMA ready to hit the ground running!

Objective

To work in a practice as a bilingual Medical Assistant, apply my experience and knowledge of clinical care and eventually go back to school to become a nurse.

Language Spanish/English written, verbal, translation

Education

Certified Medical Assistant (CMA) – Carrington College, 2011-2012

Certified in CPR, First Aid 2011

Skills

-Data Entry -Taking Patient Vitals -EKG

-Bookkeeping & Filing -Injections -Catheterization

-Blood Draws -Patient Scheduling -Hgb test

-A1C -Hct -ICG

-EMR (ClearPractice, E-Medsys) -Excellent patient rapport -Rooming Patients

-Vitals -Suture Removal -Staple Removal

Professional Experience

Over 180 Hours of on site training at a family practice

Ahwatukee Medical Center

Medical Assistant

• Duties were to room patients, take vitals, gather the chief complaint, write prescriptions, lab forms, Clia-Waived tests such as urine dip stick, rapid flue testes ect. ICG’s, EKG’s, vaccinations and lavages.

Circle K – Tempe, AZ

Lead CSR 2008 to 2010

• Duties: Customer service, Cashier, Stocking the cooler, Back Office Paper Work, Inventory, signing vendors in and invoices.

St. Luke’s Hospital – Phoenix, AZ

Patient Food Preparer 2007

• Duties: Preparing the breakfast and lunch for the patients

Arby’s- Phoenix AZ 2006

Shift Manager

• Duties: In charge of running a shift of 4 to 6 people, bank deposits, inventory, receiving vendors, attend to duties for customer satisfaction.

References Available Upon Request

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