Entry Level

TATIANA E. CRAWFORD

**** *********** ****** * Detroit, MI. 48228 * 313-***-**** * *******.********@*****.***

Qualifications

• Self-sufficient. Work well without supervision.

• Eager to meet challenges and quickly assimilate new concepts.

• Ability to prioritize and identify problems.

• Excellent time management and communication skills.

EDUCATION

Macomb Community College, Matriculating Associate in Applied Science Degree, 2009 - Present

Mackenzie High School, Detroit, MI, Business Curriculum, Endorsed Diploma awarded - 1996

PROFESSIONAL EXPERIENCE

SPX Service Solutions, Warren, MI

Engineering Analysis Associate (2010-2011)

• Product Concern Investigation.

• Dealer Layout and Facility Reviews.

• Dealer Tool and Equipment Inventories.

• Data Input, follow up via email and phone with EAA Field Personnel to obtain missing data.

• Scan and upload photos.

IPG/XEROX, Madison Heights, MI

Quality Assurance (2005 – 2010)

• TOP PERFORMER Designation – Employee of the Quarter (multiple awards)

• Assists Department Manager with weekly reporting and conference calls.

• Maintain work in process and projects completed databases.

• Appointed to provide specific job cross-training for eligible co-workers.

• Review coded documents for accuracy and omissions.

• Document imaging scanning and data entry.

TSYS Debt Management, Norcross, GA

Data Entry (2004 – 2005)

• Combine data to stop fraud before it happens.

• Typing 40wpm with 98% accuracy.

IKON Office Solutions, Detroit, MI

Audit Supervisor (2001 – 2003): Ensured that all legal coding productions were completed according to

company quality standards. Monitored employee productivity and overall work performance.

• Effectively supervised 3+ employees, to determine smooth production activity per implemented quality

management system.

• Evaluated and answer questions regarding document determination.

• Contributed to the success of becoming ISO 9001:2000 Certified.

PROFESSIONAL SKILLS

• Possess strong written, verbal and interpersonal communication skills.

• Computer Proficient: Software to include Windows 97, Microsoft Word, Microsoft Office and Excel.

• Trained in Co-Employment and Conflict Resolution.

Personal and professional references are available upon request

Contact this candidate