good communication skill, convincing skill, Team player, self driven

MANJULA.A

NO **, LEELA SADAN,

*TH CROSS, MODI GARDEN,

J C NAGAR POST,

BANGALORE-06

MOB-984-***-****

E MAIL- **************@*****.***

OBJECTIVE

Intellectual focus and a personal commitment to excel in challenging environments in the given assignments, an active and responsible team player and even executing the responsibility successfully taking in confidence the teams views and support. Team building and customer service can be fully utilized to increase profitability of the organization and accelerate my career growth.

PROFESSIONAL EXPERIENCE

BIRLA SUNLIFE INSURANCE CO PVT LTD, BANGALORE.

ASSOCIATE SALES MANAGER, CITI BANK bancassurance & ALTERNATE CHANNEL (Oct 2008 to Till Date)

Responsibilities

• .Co-coordinating with Chennai and Mumbai Citi Bank channels for generating new business

• Co-coordinating with CitiBank for Clients Issues related investments

• Cracking high value cases through fruitful presentation.

• Track the productivity of the appointment fixed by the callers by achieving 200% of the target.

• Maintaining proper MIS of the 20 member team.

• Review competitor activity, market trends, regulations and provide input/suggestions

• Solve the operational or technical issues faced by clients and channel partners

• Meet up regularly with channel partners to build a rapport with the senior management as well as the sales team

STANDARD CHARTERED FINANCE LTD, BANGALORE

Assistant Sales Manager(April 2006 to Sep 2008) SME Banking

Responsibilities

• New business acquisition for company in secured and unsecured business loans and overdraft facilities

• Handling and recruiting referral agents to generate business

• Managing relationship with credit team for approval of loans.

• To scrutinize all the required documents for processing the loan request and keep of the status of the file in order to expedite the processing work for early disbursement of loan

• Ensure customer satisfaction for retention and make the Bank their primary banker.

• Cracking high value cases through fruitful presentation.

ANDROMEDA MARKETING PVT LTD-DSA FOR CITIBANK

Sales Co-coordinator (jan 2003 to March 2006)

Responsibilities

• Processing Business Loans, Home Loans and Personal loans files.

• Tracking the productivity of Sales calls online and on field.

• Training and Education for Sales team.

• Maintaining proper MIS of the team

• Co-coordinating with banks for the easy disbursal of loans.

• Coordinating with the clients for the pending documents, scrutinize the property documents and doing the valuation of property.

CRESCENT CREDIT SERVICES – DSA FOR CREDITCARD & P/L COLLECTION

(Team Leader-2000 Feb to 2002 Dec)

• Managing a team of 10 members in telecalling

• Co-coordinating with the Bank for credit cards and personal loan collection

• Maintaining proper MIS of the team.

• Track the productivity of the appointment fixed by the callers by achieving 200% of the target.

Educational qualification

B.com-Calicut University, Kerala (1993)

PUC- Calicut University, Kerala (1990)

S S L C- In the year of 1988

Familiar with MS word, Excel, Powerpoint

Typewriting English Senior, Hindi junior and Shorthand

Personal Details

Date of birth 28.05.1973

Marital Status Married

Languages known English, Hindi, Malayalam, Tamil, Kannada

Hobbies Dress designing for Ladies & kids

Watching Business News Channels.

STRENGTHS

Zeal to learn new things

Positive Attitude

A good team facilitator

Self confident

Effective convincing and rapport building skills

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