Receptionist/Admin Assistant/Clerical/Customer Service/ 4yrs Exp

Heather L. Pike

La Mirada, CA

OBJECTIVE

Bring forth my experience and positive personality to a company with a moderate to challenging position which will allow me to both further utilize my skills and acquire new abilities for possible career advancement.

SKILLS

- Typing: 64wpm.

- Software: Microsoft Word, Excel.

- Motivated self-starter with a focus on task completion.

- Exceptional communication skills with fellow personnel and customers.

- Experience with ISO9002 guidelines and standards.

WORK EXPERIENCE

Quality EDM August 2006 – April 2009 Anaheim Hills, CA ($15/hr.-$31,200/yr.)

Administrative Assistant/Driver

Answer incoming calls, take written messages, meet & greet customers, maintain organization of files and invoices, handle all daily mail duties, compose packing slips, invoices and company quality assurance certifications.

Manage company errands such as bank deposits and job pickups/deliveries.

Maintain adequate supply of office supplies and company refreshments.

Benetech, Inc. March 2006 - June 2006 Irvine, CA ($12/hr.-$24,960/yr.)

Administrative Assistant

Directed heavy amounts of incoming calls, filing, photocopying and faxing.

Assisted with various internal projects such as planning reports and creating labels.

Handled high volume of incoming/outgoing mail and Fed-Ex shipping.

David Hall Rare Coins January 2005 - January 2006 Santa Ana, CA ($12/hr.-$24,960/yr.)

Receptionist

Answered phones, maintained files, and sorted mail.

Administered Shipping duties such as packaging Fed-Ex and USPS packages along with maintaining a shipping log on an MS Excel spreadsheet.

Updated mailing list and catalog coin descriptions.

*Additional information available upon request.