Service Sales
Resume:
Kenneth Bundy
Spotsylvania, Virginia 22551
********@*****.***
Objective:
Summary of Qualifications
● Typing 60 (wpm) in word processing and data entry.
● Maintain network hardware and software.
● Install and manage security software.
● Logic and Decision processes; Troubleshooting; Problem Resolution.
● Oral and Written Communication Skills.
● Installation and configuration of client and server operating systems, network services and security tools.
● Design, interpret, and evaluate network requirements.
Education
ECPI UNIVERSITY, Glen Allen, VA
Associate Of Science Degree, 2011
Major: Network Security
Graduation Date:12/18/2011
Experience
10/2007-07/2009 Sales Associate Food Lion, Thornburg, VA
● Ability to read, write and perform basic math functions.
● Ability to communicate with the customers.
● Ability to meet production standards established by Food Lion.
● Ability to reach, bend, stoop and lift up to 10 pounds.
● Ability to complete Computer Based Training (CBT) and Training Aid courses.
07/2009-04/2011 Cashier DQ Grill & Chill, Woodford, VA
● Receive payment by cash, check, credit cards, vouchers, or automatic debits.
● Issue receipts, refund, credits, or change due to customers.
● Assist customers by providing information and resolving their complaints.
● Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
● Greet customers entering establishments.
● Answer customers’ questions, and provide information on procedures or policies.
● Sell tickets and other items to customers.
● Process merchandise returns and exchanges.
● Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
● Stock shelves, and mark prices on shelves and items.
(09/2010-Present) Roadside Dispatcher Rescue Rangers, Fredericksburg, VA
● Schedule and dispatch workers
● Confer with customers or supervising personnel about address questions, problems, and requests.
● Monitor personnel about locations of service calls and utilization to coordinate service and schedules.
● Receive and prepare work orders.
● Relay work orders, messages, and information to or from workers, supervisors, and insurance representatives using telephones or the computer.
● Record and maintain files of the service calls and notate and edit information of the service calls.
● Advice personnel about traffic problems.
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