Implementation and Project Managment
Resume:
Edward Anguiano
Kyle, TX *****
*******@*****.***
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COMPUTER SKILLS
• Experienced software Package: Microsoft Office 03’/07’, Sales Force, Bugzilla, SQL, Dreamweaver, Visual Source Save,Volusion, CRM, Five-M,
• Experienced Programming Language: HTML, CSS
• Experienced Operating Systems: Windows, Windows2000, Windows ME, Windows XP, Windows Vista
PROFESSIONAL SUMMARY
• Self-motivated, devoted and decisive management personnel
• Bilingual English and Spanish
• Experience managing web/software projects
• Knowledge of web design best practices, web development processes
• Managed full-life cycle application development projects using web technologies such as SQL, HTML, CSS
• Strong interpersonal and presentation and public speaking experience (executive level audience)
• Strong team and resource management skills and possess strong business acumen
• Able to work independently and under pressure
• Self-motivated, result-oriented, strong problem solving and analytical skills
CAREER HISTORY
Pioneer Breaker & Control Supply (Austin, TX) 1/2009-8/2009
Operations Manager (Contract Position)
Responsibilities:
• Assisting in the eBay sales channel for product selection, distribution and logistics.
• Organizing other ecommerce channels for business development.
• Developing & Implementing Company Policies & Procedures.
• Daily meetings with clients with customers from Mexico and Puerto Rico.
• Assisting Executive team with strategic planning and company growth.
• Ensuring compliance with local federal and state regulations.
• Providing support & assisting department managers with hiring, terminations, performance reviews and employee counseling.
PeopleAdmin (Austin, TX) 10/2007 – 12/2008
Implementation/ Project Manager
Responsibilities:
• Work with new customers to help configure the software to replicate and improve their existing paper electronic health record processes. The implementation process occurs primarily over the phone and web and one on-site visit to the customer location during the approximately 3-5 month implementation period.
• Engaging with Business Analyst, Sales, Integration department and System Analyst to create, and maintain project plans and communication task, milestone dates and scope.
• Concurrently manage multiple customer implementations. Design, create and develop Human Resource web SaaS applications for Universities and private sectors.
• Manage the overall project plan, the implementation schedule and responsible for regular status updates with clients and team members.
• Successfully install, configure and train on software modules
• Support includes full on-site training, technical support and full software integration with the customer’s current Human Resources systems.
• Work directly with the client’s business and technical personnel to define and map requirements to technical design specifications
• Create project plans, test scenarios, and training materials to support rollout of applications.
• Installation, training, configuration, and custom report development for software modules.
• Effectively manage multiple projects to ensure delivery dates are met.
• Coordinate with other teams to ensure proper coverage of project needs and ensure high customer satisfaction.
• Create and maintain documentation for use as training and reference material by the client and other PeopleAdmin resources.
• Maintain product knowledge to facilitate appropriate recommendations and coordinate necessary technical changes and updates.
Texas Medical Institute of Technology (Austin, TX) 2000 – 10/2007
Implementation/ Project Manager
• Implemented small to large scale Budgeting & Analytics Software Product Implementations.
• Collect, organize and prioritize product requirements from internal departments and customers.
• Established and developed standard training materials for use in end-user training.
• Work closely with the sales and client services teams to train on new functionality and support key sales efforts.
• Managed larger teams as Implementation Manager/Lead on larger projects.
• Actively engage in the post-sales period to promptly transition to implementation
• Identify and schedule project deliverables, milestones, and required tasks.
• Provide assistance to client with installation, integration and tuning of the integrated solution, including system test and go-live.
• Provide technical training to clients with accompanying user and systems documentation; provide training/mentoring of junior level personnel in complexities of applications and technologies
• Maintain working knowledge of applications, products, and services from an end user perspective.
• Provide feedback on product features and priorities to the sales & marketing teams.
EDUCATION
Latin American Institute
San Antonio, TX
1993-1996
Major- Education
REFERENCES UPON REQUEST
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