Sales Manager

Objective: To obtain a position where I can be productive in an established organization.

Education:

Heald College, School of Business in Hayward, CA - AA in Business Administration - Graduation, January 2000

Arnold Beauty College in Fremont, CA - Licensed Esthetician , September, 2009

Skills: MS Word, MS Excel, MS Access, MS Power Point, MS Publisher, Lotus Notes, SAP, Calyx Point,Adobe Acrobat, Ten Key, Typing 65 WPM, Internet Proficient

Work Experience:

TeamPersona, Walnut Creek, CA - April 2010 to September 2010 - Temp. Employee (Eligibility Clerk – Alameda County)

Received and reviewed applications for accuracy and compliance. Verified proper applications and paperwork for each client. Looked up client information and discussed sensitive case issues with them. Reviewed paperwork and filled out receipts in the system for clients turning in paperwork. Performed clerical work involving independent judgment which required accuracy and speed. Established and maintained cooperative working relationships with the public.

Preferred Staffing, Pleasanton, CA - October 2007 to March 2010 - Temp. Employee

Worked on short-term temporary assignments as they came along. Duties varied from company to company but were all administrative and receptionist duties. Duties included but were not limited to administrative duties listed in former positions below.

December 2006 – September 2007 - Temp. Employee (Contract Specialist for Chevron)

Processed contracts for research projects & services being worked on around the world. Used several programs & databases set up specifically for Chevron to work on contracts & store information. Liaison between Engineers / Geologist at Chevron & their outside clients. Was Responsible for obtaining approvals from the legal department & worked with lawyers as they created the contracts. As part financing, acquired approvals by management for payments on services for very large amounts. Acquired signatures from both parties such as Chevron and the clients working with them. Utilized all of my administrative skills as listed above, including mailing out confidential documents.

E-Loan, Pleasanton, CA - November 2005 to April 2006 - Loan Processor

Resolved routine title issues such as, vesting, child support liens, & judgment liens. Ordered appraisals along with assignment letters & cleared appraisal disputes. Ordered payoffs, credit supplements & reports, HOA certifications, homeowners insurance, & all documents to clear conditions. Obtained documents from borrowers such as but not limited to business licenses & mortgage statements.

Allied Mortgage, Fremont, CA - March 2005 – September 2005 - Receptionist / Loan Processor

Greeted customers politely & answered multiline phones. Prepared files for submission by clarifying all paperwork & obtaining any additional information needed. Entered loan information for submission & prepared disclosures through Calyx Point. Submitted loans on-line & through t-boxes. Followed up on conditions issued at approval & prior to funding. Ordered credit reports, appraisals, & all other loan documentations. Managed pipeline of all loans for entire office. Kept files organized, accessible, & confidential.

Bar None Inc., Pleasanton, CA - June 2004 – February 2005 - Administrative Assistant

Assisted HR Manager with new employee benefit packages and supported employees with any payroll or HR questions. Worked with HR Manager on special projects as needed such as semi-monthly payroll through using ADP. Monitored employee vacation and sick accrual through a database. Prepared forms, correspondence, schedules, & other documents. Developed & maintained filing system, & also worked with database to produce reports & spreadsheets. Updated client database & acquired lead information for sales associates. Shipped software, booklets, & all sales materials to outside sales reps & dealerships. Set up appointments & training courses for sales representatives & scheduled company meetings. Set up new deals into database after receiving dealer agreements. Arranged binders & PowerPoint presentations for meetings & trainings. Prioritized a multitude of tasks while working under pressure & deadlines. Controlled inventory for required sales materials & all other office supplies. Maintained accounts with all courier, supply, & catering services.

Wausau Mortgage, Pleasanton, CA - May 2003 – January 2004 - Loan Processor

Specialized in processing FHA mortgage loans (Government Loans) through on-line program for approval & insuring. Printed daily reports, organized files for loans, & made duplicate files with copies of all documents. Ensured timely & accurate packaging of all FHA loans before shipping completed files to correct lender. Reviewed & corrected files, assuring accurate dates, signatures, & certifications before submission. Made sure loans met all specific guidelines & verified all information including income, VOD’s, & VOE’s. Called required contacts for missing information including appraisals, docs, & all other related paperwork. Ordered credit reports, payoffs, & other final paperwork for loans. Updated information on processing system & database ensuring consistency with received documents. Received returned files & worked with appraisers, underwriters, & all pertinent people to meet all conditions. Assisted with Spanish collections calls & offered back up for receptionist when necessary. Acted as a liaison for the shipping & insuring department by providing clerical support.

Bar None Inc., Pleasanton, CA - November 2001 – May 2003 - Receptionist

Greeted guests & clients while answering & directing all incoming calls to appropriate parties. Received & prioritized all faxes & packages for proper individuals. Shipped all packages to dealerships, outside sales reps & all other contacts using FedEx, UPS, & DHL. Typed & arranged letters transmitting documents to outside associations. Ordered & controlled inventory of all office supplies. Developed & maintained spreadsheets & posted invoices in an already existing MS Access database. Offered administrative support in an assortment of departments primarily in sales, media, & human resources.

Personal Skills: Bilingual in Spanish, Team Orientated, Well Organized, Quick Learner,Communication Skills, Ability to Multi-task

References Available Upon Request

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