Administrative Assistant Customer Service
Resume:
JACLYN PIAZZA
BROOKLYN, NY ****8
EMAIL: *********@*******.***
EXPERIENCE
June 2011-Present Macys (Roosevelt Field Mall) Garden City, NY
Christian Dior Beauty Stylist
Skincare consultation and makeup application
Maintaining customer service and selling priority
Meet and exceed performance expectations and goals
Maintaining and developing own clientele through in person and telephone contacts
Understanding and communicating the features, advantages and benefits of merchandise to build daily sales
Initiating service consultations by asking questions to learn the customers preferences and needs
Making sure department area is clean, neat and well organized
September 2009-Present Freelance Makeup Artist Brooklyn, NY
Bridal and Special occasion
Provide image consultation
Makeup application and hair design
September 2008-March 2010 Silver Cup Studios (NBC Production) Long Island City, NY
Craft Service Assistant Manager (30 Rock)
Responsible for all administrative duties in the on-set office
Managed and coordinated monthly calendars for all on and off site locations
Planned and monitored daily staffing schedules(for ten employees)and adjusted accordingly
Coordinated and controlled all daily activities and changes
Ordered all supplies, coordinated all deliveries, and negotiated with all vendors
Responsible for weekly payroll and balanced all weekly receipts
Encouraged a productive and team spirited environment
Ensured proper setup of all craft service stations
Handled all special requests of actors, actresses and crew (110 people) on a daily basis
May 2007-September 2008 Piazza Realty Brooklyn, NY
Administrative Assistant/Office Manager
Responsible for all general administrative duties Scheduled open houses and floor time for all agents
Created documents to ensure proper advertisement of all office listings
Provided support to twelve Real Estate Agents
Ordered office supplies, coordinated shipments and deliveries
Dealt with other parties to ensure proper execution of contracts
Improved efficiency of office by being highly organized and creative
June 2003 – May 2007 Verrazano Tile & Granite LTD. Staten Island, NY
Administrative Assistant/Sales
Ensured proper set-up and smooth functioning of office and showroom
Assisted clients with designing tile layout and color coordination for their personal selections
Scheduled all installations and templates (properly routing daily schedule)
Scheduled business meetings (on-site and off-site) lunches, and coordinated travel arrangements
Worked with and maintained relationships with various types of clients (i.e. retail, contractors, and designers)
Accounts payable: Arranged and calculated all monthly invoices for clients, bank deposits and withdrawals
EDUCATION/CREDENTIALS
January 2005 Kingsborough Community College Brooklyn, NY
A.A.S in Liberal Arts
August 2009 Christine Valmy New York, NY
Certificate in Basic and Advanced Makeup
SKILLS
Computer proficiency in MS Word, Excel, Outlook, and exceptional research and internet skills
Superior organizational, interpersonal, communication and multitasking skills
Ability to work well independently and as part of team
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