Julia Manganelli Tel. 201-***-**** Email: fdhiif@r.postjobfree.com Jersey City, NJ - New York, NY

Summary of Skills

Bilingual, Certified Medical, Legal and Social Spanish Interpreter

Strong Administrative and Clerical skills

Demonstrated proficiency in MS Office Suite

Skilled in Outlook, Kronos, PeopleSoft , QuickBooks, ISO ClaimSearch

Well versed in medical and legal terminology

HIPAA trained and certified

Keyboarding speed 45-55 WPM, including alphanumeric data entry

Team-player, reliable, cooperative, positive attitude

Adept at prioritization and quickly adjust to fluctuating deadlines

Communicate with people from diverse ethnic and socioeconomic backgrounds in an effective and sensitive manner revamping

Professional Experience

Guest Claims Coordinator - Risk Management 11/2008 - 03/2011

Wynn Las Vegas Las Vegas, NV

Processed guest claims via iVOS proprietary database

Answered multi-line telephone, provided claim status information

Indexed claimants via ISO Claim Search

Initiated investigation on Bodily Injury, Property Damage, Food Borne Illness Claims

Gathered evidence, e.g. video surveillance, interviewed witnesses, medical documentation

Accompanied Claims Manager to court hearings, processed check requisitions paid/denied/settled claims

Kept evidence storage records and updated litigation tabs

Ran reports and charted values for presentation on Quarterly Claim Committee meetings

HR Administrative Assistant 01/2006 -10/2008

Landmark Lumber Las Vegas, NV

Coordinated and scheduled meetings, made travel arrangements for vice president

Received applications, pre-screened candidates and forwarded applications to manager

Entered/updated new employee information into PeopleSoft

Verified eligibility for work in US and requested background checks

Conducted bilingual Spanish/English new employee orientations and safety training

Processed benefit enrollments and Workers Comp forms, C-3, etc…

Responded to HIPAA, COBRA, FMLA related inquiries

Created purchase orders, Bill of Ladings invoices via QuickBooks

Tracked employee time for biweekly payroll via Excel/Kronos

Run weekly and monthly expense cost of operation reports

Admin Assistant - Contractor 07/2004 - 11/2005

Zurich North America Construction Underwriting Las Vegas, NV

Processed new policies and policy renewal applications

Updated CAMS system with NPI/RMIS Safe Harbor Agreements

Circulated mail, tracked employee time, vacations and sick leave via Kronos

Performed inventory and ordered office supplies via eZbuy

Updated system with Policy Renewals and Declinations

Set up new files, Terminal I/digit alphabetic filing

Retrieved dead quotes for review and purged system

Scheduled Risk Engineering visits at construction sites

Processed Deductible Agreements and Confidentiality Agreements

Medical/Legal Spanish Admin Interpreter 01/2001 - 06/2004

Multnomah County Court & Health Dept Portland, OR

Traveled extensively throughout the county to medical facilities & municipal courts providing

on-site interpretation services

Facilitated accurate communication during triage telephone consultations

Performed clerical duties as required by the Clinic and WIC Department

Collected insurance and personal information, established reason for visit

Placed appointment reminder and specialist referral calls

Filed and retrieved patient charts, copied/faxed confidential documents per HIPAA guidelines

Answered pharmacy Spanish refill line and updated patient information in the system

Conducted Spanish nutrition lectures in collaboration with WIC Dept. staff

Gathered biometrical data and nutrition status from WIC applicants

Evaluated eligibility, verified income documentation and Issued WIC certificates

Administrative Specialist II, 06/1994-11/2000

Seattle King County Public Health Dept./Environmental Health Seattle, WA

Functioned as liaison between both Environmental Health Dept. and Public Health clinic

Answered multi-line telephone and responded to inquiries regarding programs and services

Assisted clinic with medical record functions, e.g. pulling, copying/scanning, filing, assembling and retrieving patient records

Responded to requests for releases of medical information including phone and written requests

Completed incoming correspondence request for medical record information according to HIPAA/State law and Public Health policies and procedures

Made conference room reservation for staff meetings, set up overhead equipment, and ordered catering

Issued gas piping and plumbing permits, and processed septic tank request denial or approval

Retrieved septic and city sewer plans from micro fiche upon contractor’s request

Processed requests for septic tank construction/repair and sent out approval or denial letters to homeowners

Administered food handlers training, issued certificates and collected fees

Reconciled Cash register at the end of the day

Education

Hudson County Community College - spring 2012 (evenings)

• Currently pursuing AA degree, and completing college transfer requirement courses

North Seattle Community College -

• Completed Medical and Business Office Technology courses, Public Speaking, Applied Math, Small Group Communication, Computer Applications (MS Office Suite)

Lake Washington Tech College - Medical & Legal Spanish Interpreter Certificate

• Completed English 101, College Math, Developmental Psychology, Spanish Language Medical and Legal Interpretation, Medical and Legal Terminology, Anatomy and Physiology, Math for Meds, General Nutrition

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