Customer Service Manager

Kulvir Singh

**** * ********

Spokane Valley, WA 99016

509-***-****

fddqie@r.postjobfree.com

Objective:

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people

Skills:

• 7 years of experience in customer services and dealing with customer’s needs and demands.

• Proficient with Microsoft Word, Excel, PowerPoint and ability to type 50words per minute.

• Relevant Coursework: Financial Derivatives, Investments, Long Term and Capital Budgeting.

I have taken International Business, Retail Marketing, Business Management courses while at Eastern Washington University.

• I have worked with customers on individual basis.

• Bilingual, my bilingual skill has increased my ability to work with various different types of needs.

Education:

Bachelors of Arts Business Administration- Business Management/ Finance w/ minor in Economics

Eastern Washington University, Cheney WA 2010 GPA 3.35

Relevant Experience:

Manager/ Cashier 05/02 to present

Shergill Corp: DBA Valley View Conoco/ Northwest Foodmart, Spokane WA

• Full time manager/ Cashier at convenience Store/ Gas Station: specialty in Customer Service & Cash management, Payroll, Inventory, Bookkeeping, Employee Scheduling, Data Recording, and filing of daily sales.

• Work without direct supervision to successfully maintain business needs and meet customer demand.

Financial Representative

First Investor Corporation, Kent WA

• Looking at client information to help them plan for successful retirement

• Money management ideas for clients

• Advising client on the different types of insurances

GM freight 10/08 to 12/08

ShopKo, Spokane WA

• Receiving and checking inventory also receiving and placing product for display.

• Customer service included greeting customers and fellow employees on daily basis.

• Ability self motive and do required task with very little supervision.

Activities:

• Social Services at Church

• Member of Spokane Recreations Basketball team (2002 to present)

• Community Service for School and Church

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