Human Resources
Resume:
RUBEN D. GONZALES
Houston, TX **008
281-***-**** *********@***.***
SUMMARY
Accomplished Bilingual Human Resource Professional with extensive managerial experience in directing leading and motivating diverse work groups. Demonstrated expertise in management of multi-site arenas within manufacturing, high tech, oil and gas, and skilled trades’ environment. Highly skilled in change management, conflict resolution, problem solving, coaching, training / development and project management. An energetic, innovative professional who has a sense of team, cares about people, and produces results.
Area of expertise:
Employee Relations Strategic Planning Staffing
Employee Retention Conflict Resolution Organizational Development
Training / Coaching Team Building Project Management
SELECTED ACCOMPLISHMENTS
• Completed staffing goals 98% on time within 30-day window.
• Improved employee turnover by 40%, resulting from improved selection process.
• Managed 9 successful multi-site locations, passing all corporate audits.
• Secured and implemented upgraded HR software programs resulting in reporting accurate data to the management team on a timely basis.
• Developed and conducted monthly supervisory training, increasing legal liability awareness for all members of the organization.
PROFESSIONAL EXPERIENCE
AIR LIQUIDE USA LLC, Houston, TX 2007 – 2009
Global Chemical and Gas Corporation
Senior Human Resources Generalist Employee & Labor Relations
• Act as an advisor on all Human Resources issues, counsel business unit management team.
• Coach, counsel, guide and direct management team on company policies and procedures.
• Ensured consistent application and interpretation on all employee related matters.
• Conduct internal investigations on all discriminatory employee issues, and resolutions.
• Participate as a team member with Human Resources /employee relation activities.
• Build an “Open” door approach to Human Resources / Employee Relations.
CHART ENERGY & CHEMICALS INC., Houston, TX 2006 - 2007
Senior Human Resources Representative
• Establish startup operation of Human Resources in a new manufacturing site.
• Direct, participate and manage all recruitment activities of all local new hires, and on boarding.
• Maintain a consistent interpretation of policy and procedures within corporate guidelines.
• Develop Human Resources metrics on performance expectations.
BAYOU CITY HUMAN RESOURCES CONSULTANT, Houston, TX 2003 - 2006
Human Resources Consultant
• Establish and implement performance management guidelines.
• Develop successful recruiting campaigns exceeding hiring managers’ expectations.
• Actively participate in the development of new employee on boarding process.
• Conduct employee investigations regarding DOL / EEOC charges.
AMERICAN RESIDENTIAL SERVICES- ARS SERVICE EXPRESS 2001 - 2003
Division of ServiceMaster, Inc. Houston, TX
Regional People Services Manager
• Advise, coach, and made recommendations to Divisional VP, and General Managers regarding consistent interpretation and implementation of corporate policy and procedures.
• Oversee and manage 9 different field locations. Develop, support, counsel, and guide local People Service Representatives to ensure corporate goals and objectives are met. Coordinate recruiting activity, ensuring compliance with EEO, AAP and Minority recruitment goals are met.
• Provide daily training and management training for People Services Team members; successfully passing all corporate audits for recruiting, legal posters and human resources employee records.
• Complete field visits, “Ride along” with technicians; met with customers and spent quality time with employees on a one-one, basis.
• Participate in daily employee meetings, employee surveys, benefits, and new hire orientation programs resulting in open communication forums with all employees throughout the organization.
XETEL CORPORATION, Austin, TX 1999 - 2001
Director Human Resources
• Advise direct and made recommendations to executive staff members on recruitment, employee relations, strategic business goals and performance management issues. Manage all functions and responsibilities of corporate Human Resources; support 3 regional sites which consisted of 750 employees.
• Ensure compliance with EEO, ISO 9000 and OSHA regulations and requirements.
• Direct recruitment and staffing activities in timely and cost effective manner.
• Secure and implemented upgraded HR software programs to enhance employee tracking, employee metrics, performance management, and attendance, resulting in accurate and timely reports.
• Selected third party administrator of company’s benefits. (401k, medical, dental)
• Established, implemented and managed performance management programs.
• Conducted monthly supervisory / management training programs.
MOTOROLA INC., Austin, TX 1987 – 1998
Sr. Manufacturing Supervisor 1995 – 1998
• Motivate, direct, counsel, and provide leadership to 35 operators in maximizing skills in producing high quality products, all while reducing cycle time and eliminating scrap.
• Supervise 35 operators on 3rd shift and consistently achieving productivity goals as set forth per monthly forecast.
• Influence and empower employees to be responsible and accountable for their performance.
Sr. Employee Relations Specialist 1987 – 1994
• Create and maintain a positive employee relations environment; served as the advisor to operations management on all issues related to employee needs, compensation, performance management and company profitability.
• Provide employee relation services for approximately 400 employees.
• Worked split shifts to be available for 3rd and 1st shift employees.
• Promoted to Senior Manufacturing Supervisor
EDUCATION
B.B.A., Human Resources and Business, University of North Texas - Denton, Texas
SPECIALIZED TRAINING
Management Leadership Institute of Motorola Corporation
• Art of Negotiating • Conflict Resolution Management
• Career Counseling • Team Building
• 7 Habits of Highly Effective People • Six Sigma Customer Satisfaction
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