Manager Front Desk

Derek B. Hogan

*** ******** *** *** ***

Atlanta GA 30312

412-***-****

***********@*****.***

Summary of Qualifications

● Applicable experience and problem solving skills

● Excellent time management and multi tasking skills

● Excellent leadership and interpersonal skills

Education

● Bachelors of Science, Indiana University of Pennsylvania

Specialization: Hospitality Management

Experience

PBX Operator ,TheMelia Hotel Atlanta GA 404-***-**** 09/11-Present

Answer and dispatch all incoming calls

Accounts Receivable, The Ellis Hotel, Atlanta GA 404-***-**** 04/09-12/10

● Collect balances due on direct bill accounts

● Track and balance all daily revenue and expenses of hotel

Night Auditor, Twelve Hotel, Atlanta GA 404-***-**** 09/08- 02/09

● Run and complete night audit , acting Manager On Duty for any guest concerns

Front Desk Agent, Hyatt Regency, Atlanta GA 404-***-**** 08/07-08/08

● Assisted with check-in/out, maintained cleanliness and stock of supplies at desk

Shift Leader,Rare, Atlanta GA N/A 06/07-03/08

● Set up and breakdown of restaurant delegate side work to maintain cleanliness

Front Desk, Night AuditHilton, Pittsburgh PA 412-***-**** 05/06-02/07

● Assisted with check-in/out, and completed night audit duties

Guest Services, Holiday Inn, Indiana PA 724-***-**** 01/04-12/04

● Completed check-in/out

Bellman, Wyndham Gardens, Pittsburgh PA 412-***-****

● Transported luggage to and from rooms

Banquet Houseman, Wyndham Inner Harbor, Baltimore MD N/A 05/03-12/03

● Contributed to set up and breakdown of various meeting room arrangements

Contact this candidate