Administrative

KIM SEAGRAVES

*** ************ *****

Mineral Wells, W.V. 26150

304-***-****

E-Mail: ************@*****.***

EXPERIENCE______________________________­____

June 2004 – March 2008 It's all Greek to me Simi Valley, CA

Customer Svc, Customs dept, Sales Coordinator –

2 years in customer service dealing with the larger customer and resolving issues, 5 months in customs dept handling the ordering of special custom project dealing with overseas imports of plush items. 6 months in the sales coordinator position, currently setting up tradeshows and handling all aspects from paperwork to special needs for each individual representative both in house and in the field.

Jan 2004 – Sept 2005 Swink’s Towing Simi Valley, CA

Dispatcher – Release Desk –

Dispatched Tow trucks for AAA and public Assistance (Sheriffs, Police, and CHP) calls via radio and released vehicles from the Impound yard.

Sept – Dec 2003 Network Omni Thousand Oaks,CA

Customer Service Representative –

Maintained company’s high standard for quality customer service, managed various nightly projects.

1999 - May-2002 Etranz.net Simi Valley, CA

Manager -

Review/Underwrite Merchant Bankcard Applications prior to submission to bank. Daily contact with multiple Sales offices, Processing companies and Banks. Billing, Data Entry and Heavy Phones.

1998 - 1999 1st National Processing Simi Valley, CA

Application Processing Dept Supervisor -

Review/Underwrite Merchant Bankcard Applications prior to submission to the bank. Daily contact with multiple sales offices.

Overseeing Application Processors, Pulling and reviewing personal credit reports, business financials. Data Entry of online applications.

1996 - 1997 JetEx Executive Jet Charter Van Nuys, CA

Office Manager -

Controlled all aspects of Accounting on QuickBooks software program. Handled Charters from Quotes to the actual booking and all incidentals. Daily contact with parent Charter companies, Vendors and Clients.

1995 - 1996 JetWest International Van Nuys, CA

Charter Sales/Bookkeeper -

Quoted Charters, Booking of Charters.

Human Resources Supervisor, completed set up of Employee Handbook.

Managed all Bookkeeping aspects, A/P, A/R, Payroll and all Client Billing.

EDUCATION__________________________________

High School Graduate

1984 - Pierce College - Psychology Course

SKILLS______________________________________

Professional Phones (50 unit switchboard)

Customer Relations

10 key by touch

COMPUTER BACKGROUND

Microsoft Word

Excel

Office

PowerPoint

MAS90

QuickBooks (Pro) Accounting

Variety of smaller business software

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