Administrative Assistant Customer Service
Resume:
Tracey Pine
Lindenhurst, NY 11757
**********@*****.***
I am a self-motivated, creative and high-energy person eager to obtain a position within an organization that I can utilize my administrative assistant skills along with my marketing and customer service skills. I would love to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I am a creative and out of the box thinker willing to learn new things and I am capable of taking on new projects and completing projects to the end.
Professional Experience
July 2009 – May 2011: 7-Eleven
Sales Manager
• Supervised day-to-day operations of 15 employees
• Audited daily cash summaries and coordinated deposits
• Implemented loss prevention strategies. Established a loss attrition of 5%
• Managed rotational inventory processes on a daily basis – merchandising, backroom shelf sequencing, store aesthetic
• Established proper training and compliance for all new employees including bi-annual and annual reviews
December 2006 – July 2009 Ben’s Deli & Restaurant Group
Intern; Marketing Coordinator
• Organized logistics of monthly and annual print and media advertising campaigns; including fiscal budget. Reporting directly to webmaster, president and owner of the company
• Executed futures orders for inventory based on lead times and projections
• Headed Ben’s Foundation financial receivables - $60,000/year
• Managed multiple aspects of event planning and coordination for the Foundation
• Maintained day to day flow from an operational standpoint
December 2006 – October 2008: Silver Lake Cookie Company
Marketing Assistant; Administrative Assistant
• Assisted with account receivables and liaised with the accounting dept. $5,000 a month
• Provided personal assistance to company executives – inbound phone call management, scheduling, travel
• Responsible for functional and grammatical accuracy and adherence to legal requirements within Business Legal Affairs Royalties
• Managed various market research and data collection projects; led to 15 contracts [or $_20,000_ in revenue]
March 2002 – November 2006: Roland’s Electric, Inc
Service Manager; Executive Assistant
• Solely executed day-to-day operations for service department
• Managed a rotating clientele list of an average 100 clients per month
• Performed billing duties for all time and material jobs, change orders, and inventory for contract jobs
• Acted as materials buyer for company - purchased and negotiated prices for materials. Saving $15,000 in cost/yr to the company
Education & Proficiencies
• New York Institute of Technology; Old Westbury, NY. Bachelor of Science Advertising 3.8
• Above competencies knowledge in PC/Mac programs – Microsoft Suite 07, 11; Adobe; Photoshop; Illustrator
• Volunteering for Breast Cancer walk at Jones Beach, Local animal shelters in the area
References Available by Request
Contact this candidate