Customer Service Assistant

MAURISHA INGRAM

***** ******, ******* ** *****

(T) 313-***-**** (E) ********.******@*****.***

Summary

Accounting and finance major with a wealth of experience in customer service and payment processing; looking for a position in the related environments

Education

May 2016 Wayne State University, Detroit, MI

Bachelor of Arts with a double major in Accounting and Finance

Skill Areas

• Very energetic team player • Skilled in most computer systems

• Reliable team player with • Excellent communication skills

• Networking skills • Flexible and dedicated

• Excellent multi-tasking skills • Courteous demeanor

Experience

02/2010 - Current

07/2008 - 08/2011

Wendy's Restaurant Detroit, MI

Cashier/Team Member

• Process payments using computerized cash register via cash, credit or debit

• Maintain the cleaning of back room

• Stocked and rotate inventory regularly

• Greet customers upon entering establishment

• Maintained company policies and procedures

• Train new team members according to work procedures

• Cashier with two cash registers at once in tandem to maximize customer flow

Detroit Police Cadet Detroit, MI

Assistant

• Aided senior citizens with daily activities

• Utilized computer database to ensure appointments

• Processed payments from tenants

• Helped with disable individuals with applications

• Handled and assisted in complaints and concerns

• Used excel spread sheets and office system network

04/2010 - 06/2010 Hair Care Specialist Salon Allen Park, MI

Receptionist

• Scheduled with Salon Iris

• Assisted with opening and closing duties of salon

• Well-adjusted cash drawers via cash, credit, debit or check

• Greeted patrons upon entering establishment

• Performed and documented inventory checks

• Accurately took messages and scheduled appointments

• Performed general administrative duties

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