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Customer Service Sales

Location:
Richmond, VA, 23220
Posted:
March 29, 2012

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Permanent Address

**** **** **** ****** *** *

Richmond, VA 23220

814-***-****

EDUCATION Mercyhurst College, Erie, PA Bachelor of Arts: Business Management

Graduation Date: May 2011

Mercyhurst College, North East, PA Associate of Arts: Liberal Arts

Graduation Date: May 2008

RESEARCH Green Mountain Coffee Roasters Winter 2010

PROJECTS Business Policy & Strategy

Completed business plan for Green Mountain Coffee Roasters

Employee Separation, Quit, Termination, and Retirement Spring 2010

Human Resources Management

Analysis on employee separation

Breathe Clear Respiration Mask Spring 2009

Principles of Marketing

Planned a product launch

Door To Your Future Contest Fall 2007

Radio Promotions and Marketing

Planned a radio promotion contest

RELEVANT Financial Management Solfeggio

COURSEWORK Principles of Marketing Music Theory

Operations Management Entrepreneurship

Quality Leadership Principles of Management Business Ethics Business Policy and Strategy Microeconomics Human Resource Management Macroeconomics Radio Promotions and Marketing Quality Leadership International Organizational Behavior

ACTIVITIES Mercyhurst College Wind Ensemble 2008-2010

Erie Thunder Drum Corps Summer 2009

McCord Memorial Library Volunteer 2006

EMPLOYMENT

Wal-Mart, Richmond, VA Aug 2011-Present

Bakery Department Manager

Manager role; Supervising and assisting associates and routines

Wal-Mart, Erie, PA Aug 2010-July 2011

Sales Associate (Food Department)

Customers Service; Inventory maintenance; and Product and task knowledge

Sears, Exton, PA Feb-May 2006

Sporting Goods/Hardware/Lawn & Garden Sales Associate

Customer service; Product and task knowledge

Fort Belvoir Post Exchange, Fort Belvoir, VA Oct 2005

Sales Associate (Hardlines)

Customer service; Inventory maintenance; task and product knowledge

Target, Springfield, VA 2004

Sales Associate (Men’s Department)

Customer Service; inventory maintenance; task and product knowledge

Fort Belvoir Post Exchange, Fort Belvoir, VA June 2003-Aug 2005

Sales Associate (Hardlines)

Customer service; inventory maintenance; task and product knowledge

REFERENCES Available Upon Request



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