Customer Service Sales
Resume:
Permanent Address
Richmond, VA 23220
EDUCATION Mercyhurst College, Erie, PA Bachelor of Arts: Business Management
Graduation Date: May 2011
Mercyhurst College, North East, PA Associate of Arts: Liberal Arts
Graduation Date: May 2008
RESEARCH Green Mountain Coffee Roasters Winter 2010
PROJECTS Business Policy & Strategy
Completed business plan for Green Mountain Coffee Roasters
Employee Separation, Quit, Termination, and Retirement Spring 2010
Human Resources Management
Analysis on employee separation
Breathe Clear Respiration Mask Spring 2009
Principles of Marketing
Planned a product launch
Door To Your Future Contest Fall 2007
Radio Promotions and Marketing
Planned a radio promotion contest
RELEVANT Financial Management Solfeggio
COURSEWORK Principles of Marketing Music Theory
Operations Management Entrepreneurship
Quality Leadership Principles of Management Business Ethics Business Policy and Strategy Microeconomics Human Resource Management Macroeconomics Radio Promotions and Marketing Quality Leadership International Organizational Behavior
ACTIVITIES Mercyhurst College Wind Ensemble 2008-2010
Erie Thunder Drum Corps Summer 2009
McCord Memorial Library Volunteer 2006
EMPLOYMENT
Wal-Mart, Richmond, VA Aug 2011-Present
Bakery Department Manager
Manager role; Supervising and assisting associates and routines
Wal-Mart, Erie, PA Aug 2010-July 2011
Sales Associate (Food Department)
Customers Service; Inventory maintenance; and Product and task knowledge
Sears, Exton, PA Feb-May 2006
Sporting Goods/Hardware/Lawn & Garden Sales Associate
Customer service; Product and task knowledge
Fort Belvoir Post Exchange, Fort Belvoir, VA Oct 2005
Sales Associate (Hardlines)
Customer service; Inventory maintenance; task and product knowledge
Target, Springfield, VA 2004
Sales Associate (Men’s Department)
Customer Service; inventory maintenance; task and product knowledge
Fort Belvoir Post Exchange, Fort Belvoir, VA June 2003-Aug 2005
Sales Associate (Hardlines)
Customer service; inventory maintenance; task and product knowledge
REFERENCES Available Upon Request
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