Human Resources Resource
Resume:
Susann C. Taylor
**** ********** ** ** ***. ***
Grand Rapids, MI 49506
616-***-**** (cell)
************@*****.***
Career Objective
I am looking to become a part of an organization that offers me the perfect environment for employing my abilities and experience for the betterment of the business, the company, and therefore my own career goals.
Summary
Extensive background in human resource management: Experience with providing strategic HR leadership. Experience with development and implementation of human resource policies, programs and services including recruitment, selection, retention, legal compliance, employee benefits, employee relations, employment practices and procedures, employee communications and employee events. Proven ability to develop personnel training programs and orientations, job descriptions and employee evaluations. Ability to draw conclusions and make recommendations based on sound judgment and past relevant HR background. Experienced in negotiation and collective bargaining. Demonstrates high level of professionalism and confidentiality. Ability to quickly build relationships and gain employee trust.
Professional Experience
Grand Rapids Public School District, Grand Rapids, MI
July 7, 2011 – Present
Human Resources Technician
• Communication liaison between human resources and school district bargaining units consisting of
secretaries, paraprofessionals, family service workers, and JROTC program workers
• Prepare various documents in accordance with office policies and procedures and track in Bi-Tech
System
• Conduct new hire orientation as needed
• Participate on interview panels
• Review applications of internal and external candidates
• Conduct background and reference checks on candidates
• Track and document human resource data for company metrics
• Arrange interviews, appointments, meetings, and conferences
• Organize and file confidential paperwork
• Prepare and process all leave of absences for assigned bargaining groups, including FMLA
• Assist with payroll using the Bi-Tech EMPPAY system
• Assist with benefit enrollment
• Maintain employee information in various software systems
• Place advertisements for job openings and participate in recruitment activities
• Maintain personnel files, records, and BI-Tech database and Click, Drag and Drill (CDD)
• Administer candidate job skills and profile tests
Advanced Radiology Services/STARS, Grand Rapids, MI
December 10, 2007 - June 27, 2011
Human Resources Administrative Assistant
• Communication liaison between outside entities and human resources
• Prepare various documents in accordance with office policies and procedures and track in DMS
• Conduct new hire orientation on a weekly basis or as needed
• Participate on interview panels
• Conduct telephone interviews with candidates
• Conduct background and reference checks on candidates
• Track and document human resource data for company metrics
• Arrange interviews, appointments, meetings, and conferences
• Organize and file confidential paperwork
• Assist with medical reimbursement program
• Assist with payroll using the ADP payroll system
• Assist with benefit enrollment
• Maintain employee information in various software systems
• Place advertisements for job openings and participate in recruitment activities
• Maintain personnel files, records, and HRB database
• Administer candidate job skills and profile tests
• Develop and implement Wellness Program
Saginaw ISD Head Start, Saginaw, MI
September 25, 2002 - December 7, 2007
Human Resources Coordinator
• Coordinated all aspects of recruitment process including sourcing, interviewing, and processing new hires
• Administered and tracked employee relations programs
• Advised on a range of issues including benefits, policy interpretation, general inquiries and complaints
• Interacted daily with diverse employee groups
• Investigated employee issues
• Advised management of critical people issues and recommended actions
• Compiled and prepared statistical reports
• Maintained personnel files, records, and ChildPlus database
• Served on union bargaining negotiations team
• Compiled quarterly newsletter
Trillium Staffing Solutions, Saginaw, MI
September 2001 - September 2002
On-Site Coordinator
• Managed day-to-day operations and activity of field employees at RCI and Omni Warehouse
• Entered of payroll hours and data using Excel
• Handled of all workers’ compensation claims
• Served on safety committee at RCI
• Tracked attendance records of field employees
• Advised management of issues regarding employees and recommend actions
Custom Staffing, Inc., Lima, OH
June 1998 - September 2001
On-Site Coordinator (Receptionist, Placement Coordinator)
• Managed day-to-day operations and activity of field employees at a major warehouse outsourcing for Proctor & Gamble
• Placed applicants at work sites
• Conducted interviews and new hire orientations
• Processed payroll using Excel
• Processed workers’ compensation and unemployment claims
• Compiled and presented statistical reports
Nila’s Café, Defiance, OH
July 1995 - September 1998
Operations Manager
• Managed the day-to-operation and activity of the employees and customers
• Interviewed and hired bartenders, wait staff, and cooks
• Entered employee payroll in Excel payroll system
• Maintained inventory at the start and close of each day
• Ordered and stocked supplies
• Prepared and served food and drinks
• Managed employee issues and concerns
Educational Background
Northwood University, Midland, MI
Bachelors Degree in Business Management
January 2005 - July 2010
Major: Business Management
Ross Medical Education Center, Saginaw, MI
Certified Medical Assistant
September 1991- April 1992
Skills and Abilities
Computer knowledge includes Microsoft Word, Excel, Lotus, PowerPoint, Access, Publisher, Outlook; FileMaker Pro; Data Management System (DMS); BI-Tech; CDD; Human Resource Benefit Solutions (HRB) and ADP Payroll System.
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