International Sales and Marketing - MBA

GILBERTO L. M. MANCINI

**** *** ****** ***** ***: 972-***-****

Flower Mound, TX 75028 Email: ********@********.**

SUMMARY

Successful professional, expert in:

- Relationship management, including C-level

- International business and partnership management - fluent Spanish and Portuguese

- Industries: IT, banking, hospitality, office solutions, research, consulting

PROFESSIONAL EXPERIENCE

- 05/2005 - Present: Xerox Corporation - Dallas, Texas

Services and Solutions Executive

- The number one new salesperson for Xerox in the western USA in 2007, exceeding a $1.3 million quota, one of the top 10 Sales Executives in the Dallas / Fort Worth region in 2008 and currently mentoring one new hire;

- Responsible for retention and new business among Dallas/Fort Worth’s major accounts, including Fortune 500 companies especially in the hotel and hospitality industry;

- Prospecting through cold calling and meetings with business and IT executives, including C-Level;

- Technical B2B sales including office and production hardware (copy, print, fax, scan), software (imaging, workflow, Enterprise Document Management) and managed services (business center, mailroom, onsite fleet management).

- 09/2003 – 05/2005: Self Employed

Marketing Consultant

- Provided international marketing, sales and translation/interpretation services between English, Portuguese, and Spanish;

- Confidential market analysis and strategies in the IT, Telecom, and Banking industries;

- Outsourced prospecting in emerging markets in Europe and the Americas.

- 03/2002 – 09/2003: CSI Complex Systems Inc. / CSI-BankTrade - New York

International Consultant and Marketing Manager

- Responsible for marketing initiatives, such as: domestic and international trade shows and events, ads and printed materials;

- Account Management: Banco Santander and ABN-Amro

- Leading online import/export software provider for the trade finance banking industry.

- 04/2000 – 09/2001: Gartner Inc. (GartnerGroup) - Florida

Account Manager / Latin America and Caribbean

- Developed the aforementioned position for Gartner. Consultative technical sales, distributor and account management, including Argentina, Brazil, Chile, and Colombia, increasing account retention by 40% in the first fiscal year;

- Exceeded a US$7 million quota in new business and account retention

- Leading online research, consulting and events provider for the IT and Telecom industries.

ADDITIONAL EXPERIENCE

- 09/1999 – 12/1999: Greater Dallas Chamber of Commerce, Texas - Intern at the International Trade Department

- 01/1999 – 07/1999: University of Dallas, Texas - Graduate Assistant at the Admissions Office

- 03/97 – 06/98: “The Very Best Ltda.” (English Language Service), São Paulo – Brazil - Sales Coordinator

ACCOUNT / PARTNERSHIP MANAGEMENT

- Marriott, Hyatt, Hilton, Avendra, Time Warner, Intel, Sprint, Microsoft , IBM, USCIB - US Council for International Business.

TECHNICAL SKILLS

- IT

- Windows 95, 98, 2000, NT, XP, Vista

- Microsoft Word

- Microsoft Excel

- Microsoft PowerPoint

- Microsoft Outlook

- Internet research

- SPSS Statistical Software

- Proprietary Xerox systems

- Act!

- Nero DVD authoring

- Marketing / Advertising

- Primary and secondary market research

- Copy writing

- Event planning

- Trade show organization

- Presentations to C-level executives

LANGUAGES

- Also fluent in Spanish and Portuguese (spoken, written, read), and conversational Italian

EDUCATION

- MBA – Major: International Marketing - 01/1999 – 12/1999: University of Dallas - Graduate School of Management, Texas (4.0 GPA)

- Bachelors Degree – Majors: Marketing and Advertising - 01/1993 – 12/1996: Universidade Paulista, São Paulo - Brazil (3.4 GPA)

- Certificate – Trade Finance (Import and Export) - Global Market Series - 09/1999 – 12/1999: US Department of Commerce, Texas

ADDITIONAL COURSES

- Tourism Certification

11/1995 – 05/1996: EMBRATUR (Brazilian Tourism Board), São Paulo, Brazil

- Sales Training

Major Account Sales Strategy, SPIN Selling (by Neil Rackham), Retention Lifecycle, Value Selling

PERSONAL INTERESTS

- Home theater system design and installation

- Teaching foreign languages by using multimedia and TV commercials

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