Manager Quality Assurance
Resume:
Christopher Snyder
Harrisburg, PA 17112
Home Phone: 717-***-****
Cell Phone: 717-***-****
Email: ***********@*****.***
Manages the repair, maintenance and construction of wireless mobile switching centers, cell sites, base transceiver stations and controllers.
Able to oversee multiple projects simultaneously from concept to successful conclusion.
Able to efficiently and effectively prioritize a broad range of responsibilities to consistently meet deadlines within budget constraints.
Areas of Expertise
Project management, construction management, network operations management, cell site acquisition, Anritsu S331C Site Master (certified), spectrum analyzer & telecom test sets; interference analysis, intermodulation and RF exposure predictions, Alcatel MDR8000 microwave equipment (certified), satellite equipment installation & optimization; mobile switching center construction, conversion, consolidation & relocation; network performance analysis & optimization; inventory control; capital and operations budget preparation; provision & maintain telco services including DS1-3; branch office construction; voice mail repair and maintenance; staffing and recruitment; Microsoft Office and Visio.
Professional Experience
RCC Consultants, Harrisburg, PA August 2002 - present
Wireless Systems Consultant
Assess, measure and document the performance of public safety radio systems manufactured by Harris and Motorola in preparation for 800MHz rebanding. The assessments typically included link budget, audio quality and interference analysis. Perform pre-installation site walks, select construction materials, create requests for proposals and prepare bid packages for contractor distribution. Create schedules, track project progress and generate weekly status reports. Perform site audits and create tower, shelter and circuit drawings. Schedule and manage the construction of a 6, 11 and 18 GHz Alcatel microwave systems (inside and outside plant equipment). Provide quality control and technical support. Test and analyze the performance of antennas and transmission lines. Generate graphs depicting the return loss, distance to fault, insertion loss and VSWR. Test, record and assess interference and coverage issues. Create and analyze intermodulation and RF exposure (MPE) reports.
Sasco & Brookstone, Martinez, CA March 2002 – July 2002
Technician
Responsibilities included the installation of the AT&T Wireless GSM and TDMA cellular sites. Test and analyze the performance of the cellular site installation with an Anritsu S331B Site Master. Inspect installation, isolate and repair faults, and ensure customer satisfaction.
Cingular Interactive, San Jose, CA October 2001 – February 2002
Field Engineer
Responsibilities included the repair and maintenance of the wireless mobile data network operations in the San Francisco area. The network consisted of Ericsson base station transceivers, towers, antennas, uninterruptible power supplies, battery plants, generators, Digital Service Units (DSU), and 56Kbps data lines. On-call 24/7.
RCC Consultants, Inc., Costa Mesa, CA November 2000 – August 2001
Wireless Systems Consultant – Construction Manager
Coordinate with clients, site acquisition and zoning personnel to procure third party services such as architectural and structural engineering services. Perform pre-installation site walks, select construction materials, create requests for proposals and prepared bid packages for contractor distribution. Track project progress and generate weekly status reports. Schedule and supervise the installation of the antenna, transmission line, connectors and hardware. Test and analyze the performance of the antenna and transmission line with an Anritsu/Wiltron S331 Site Master. Generate graphs depicting the return loss, distance to fault, insertion loss and VSWR. Ensure customer satisfaction by inspecting installations and generating quality assurance reports.
Arch Wireless, MobileComm, & Ram Paging Hawaii, Honolulu, HI 1991 to 2000
Systems Manager
Responsible for repair, maintenance, installation, upgrades, expansion and performance of a statewide paging network consisting of 5 mobile switching centers, 200 BTS (Base Transceiver Sites), 10 satellite receiver systems, 5 fleet vehicles and a billing network. Prepared and managed the network operations and capital budget. Procured and maintained telco services and the spare parts inventory. Plan, coordinate, organize, prioritize, assign and supervise the daily activities of four network technicians. Developed and managed multiple projects simultaneously. On-call 24/7.
Selected Achievements
Planned, managed, and implemented the construction of multiple Mobile Switching Centers, Base Transceiver Sites and branch offices.
Significantly reduced operating cost by auditing and consolidating telecommunications services, frequency usage and site leases.
Consistently maintained the network availability statistics above 98%.
Commended for the successful completion of the said projects that achieved a 20% operating cost reduction and contributed to subscriber growth of 120% from 1991 to 1996.
RAM Communications, Washington and Michigan October 1987 – 1991
Systems Manager and Lead Systems Technician
Responsible for repair, maintenance, expansions, upgrades and the performance of the mobile switching center, RF base stations, controllers and billing systems. On-call 24/7.
Education and Professional Development
Alcatel MDR8000 Microwave Systems, Baltimore, MD – Certified 2009
Project Management Institute (PMI) Training 2008
Anritsu/Wiltron RF Site Master S331C training, Tessco sponsored, Ontario CA – Certified 2002
CDMA Wireless Academy, San Diego, CA – Certified 2002
Radio Frequency Safety International Corp. – RF Site Safety Awareness - Certified 2001
Glenayre GL3000 Troubleshooting and Operations Systems, Vancouver, Canada – Certified 1996
Octel Overture 200/300 Voice Mail Systems, Milpitas, CA - Certified 1995
PURC 5000 Base Stations, Motorola National Training Center, Florida - Certified 1989
National Institution of Technology/Corinthian College (Formerly RETS), Southfield, MI – EET 1986 Graduate
General Studies at Delta College, University Center, MI
General Studies at Macomb County Community College, Warren, MI
Affiliations:
National Association of Radio and Telecommunications Engineers, NARTE
NARTE Certified Technician: certificate number T3-03134
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