Experience in BPO Non-Voice

Jasmin Helen E-mail: ***********@*****.*** Phone: +91-994*******

Career Objective

To use the best of my knowledge and skills acquired in the process of learning and contribute to the fullest to the organization and thereby grow with the organization.

Professional experience (1.4 Years)

Working as Web developer in Infosys at Mahindra City, Chennai

Since June 2012 to present

Responsibilities:

Resolving the Production issues (EOD Cases, in Intel’s parlance) and developing corporate pages of Intel within defined SLA

• Development and maintenance of Intel’s web page for more than 10 languages of EMEA (Europe the Middle East and Africa) regions including Arabic and Russian languages.

• Client Interaction, To Study the Web Application and gather requirements

• Identify the Root Cause of the Reported Issues & Prevent the future occurrences.

• Developing and Maintaining the web pages using the version control software– EMC2 Documentum 6.5 (Enterprise Content Management Platform)

• Developing Web Pages and Web Applications using Microsoft Share point 2007, Adobe CQ5 and DCTM

Professional Achievements:

*Awarded Excellence of RAMP Spot Certificate by Infosys Limited

Technical Skills

• C, C++

• Microsoft VB.Net & SQL Server

• HTML,CSS, JavaScript

ACADEMIC PERFORMANCE

2010 Master of Computer Application

Madras Christian College, Chennai.

Percentage – 85.47%

2008 Bachelor of Computer Application

Prince Shri Venkateswara, Chennai.

Percentage – 82%

2005 Higher Secondary Course

Peniel Mat. Hr.Sec.School, Chennai.

Percentage – 73.32%

2003 Secondary School Course

Peniel Mat. Hr.Sec.School, Chennai.

Percentage – 76.25%

Academic Projects

• A software called ‘Student Mark Processing System’ in which the mark of the students are calculated in each semester

Front end : Microsoft Visual Studio 2005

Back end : Sql Server 2005

• The case study in ‘Bike.com’ stores the details of customer and also administrator record is maintained.

Front end: Jsp

Back end: Microsoft excel 2005

• The case study in ‘Textile Shopping’ website done in JavaScript, HTML.

Final Year Project

Title: Students Record Processing System

The Project aim is to computerize the manual student record processing in system bases.

Front end: Microsoft Visual Studio 2008

Back end: Microsoft SQL server 2005

Personal Information

Name : N.Jasmin Helen

Sex : Female

Date of Birth : 25-04-1988

Marital Status : Married

Address : No 1110 E33 Cross Street,

Tiruvalluvar nagar, Thiruvanmiyur

Chennai-41.

Languages known : English, Tamil

Declaration

I do hereby declare that the details furnished above are true to the best of my knowledge and I assure you that I will do my best.

Date :

Place : Chennai (JASMIN HELEN.N)

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