Brandon D. Colom **** Grandview Parkway ***, Birmingham, AL 35243
________________________________________
*******@*****.*** • Cellular 662-***-**** •
Summary
Ability to offer more than 15 years of multi-unit experience in training; sales, management, quality assurance; business development and public relations. Proven ability to lead, motivate, and empower others. Experienced using lean six sigma tools; facilitating change in a workforce to support reengineering initiatives and meet organizational, operating, financial, and quality objectives. Highly developed change agent with proven ability to challenge the status quo.
Summary of Qualifications
• Seasoned people manager and coach, mentored business owners (Independent Operators) and teams in metrics, change management, process improvement and organizational effectiveness.
• Highly effective change agent able to build support for organizational effectiveness efforts and equip the organization with problem solving tools.
• Over 15 years experience of day to day operation with the ability to identify leading and lagging key performance indicators to improve operation efficiencies and performance metrics.
• Posses’ strong facilitation and project management skills with the ability to plan and execute roll-out of new programs across the country to all operations groups.
• Strong analytical aptitude with a proven ability to analyze and interpret data and build quantitative models of business problems
• Provided excellent creative thinking skills with emphasis on providing business solutions.
Experience
Consulting Consolidated Inc., /CCI Southaven, MS 01/2006 to 01/2012
Chief Strategist-Recognized as a savvy leader with strengths in re-engineering business process using lean processes, defining continuous improvement process, recognizing and accelerating peer’s strength in delegation process, team development to conquer organizational goals and directives. Possess strong business acumen with employee relations experience and knowledge to initiate positive changes within organizations. Devise and create business plans capitalizing on organizations strengths and improve on challenges for improvement to increase ROI.
• Led process improvement effort to implement a “New Product Lunch” process; and sustained positive change in organization by establishing best practices across the organization.
• Provided LEAN subject matter expertise while leading process improvement efforts.
• Acted as a liaison and provided effective communication and training in new business development strategies.
• Demonstrated; strategic thinking and critical thinking skills with utilizing LEAN methodology & concepts.
• Provided excellent facilitation, and people leadership capabilities including influencing others; developing relationships, and building cohesive high performing teams.
• Selected and developed personnel for future leadership positions through visionary leadership techniques.
• Maintained the ability to collaborate with and build professional relationships with internal and external customers.
• Led LEAN, 5 S’s, Kaizen workflow process improvement effort in the distribution center that reduced overtime by 3 hours per man and increased productivity.
Waste Management Inc., Jackson, TN 05/2006 to 09/2011
District Manager –Operations/Sales - Supervised 160 employees to execute multiple daily operations and sales functions; to ensure maximization of fleet utilization; incremental revenue, and customer satisfaction and employee management.
• Coached management team and front-line employees to increase revenue by creating a consistent positive employee experience.
• Led the Labor Management LEAN Project reducing cost of operation by more than30%.
• Provided leadership, training and development to members of the Deployment Team.
• Led a team of management professionals on project yielding $60M in revenue.
• Maintained a positive relationship with all internal departments, to insure the best quality service.
• Trained Management team to coordinate operations improvements and sales promotions. Also, trained managers in Kentucky, Alabama, and Tennessee. Performed budget analysis/ forecasting.
CPC Reference Lab, New Albany, MS 01/2004 to 06/2006
Director of Business Operations/Training Coordinator-Charged to lead business operations for established reference laboratory to enhance team functioning to improve service excellence. Planned and implemented daily, weekly, and monthly sales activity, while executing strategies that consistently proved to generate revenue.
• Devised marketing strategies/plans and leadership in order to develop new business process and offer new services to existing customers.
• Negotiated and managed profitable contracts to provide client services by fostering a professional and customer centric environment leading to a referral rate of more than 25%.
• Restructured management team/operations redefining roles and responsibilities leading to operational improvement of 25%.
• Evaluated employee/manager performance.
• Provided leadership and direction in maintaining accreditation of facility.
• Responsible for increasing sales and building customer relations.
• Lead divisional service level optimization initiative and operation improvement meetings.
Echelon Corporation, Ripley, MS 01/1998 to 01/2004
Director of Operations- Planned and implemented daily, weekly, and monthly sales activity for this environmental heavy equipment services company, while executing strategies that consistently proved to generate revenues. Managed all municipal and government contract sales; utilized strong communication/interpersonal skills and thorough construction knowledge to represent Echelon's service line effectively to clients.
• Managed multi-million dollar projects to ensure profit maximization.
• Evaluated employee/manager performance.
• Created standardized disciplinary procedures limiting legal risk ensuring fair discipline within organization.
• Responsible for increasing sales and building customer relations.
• Lead divisional service level optimization initiative and operation improvement meetings.
• Created and implemented a new hire orientation and safety program to include human resource information and company resources.
Education
BETHEL UNIVERSITY, McKenzie, TN
M.B.A.
MISSISSIPPI STATE UNIVERSITY, Starkville, MS
B.S. Business Administration