Focus of Interest: MANAGEMENT POSITION
Experienced, dedicated, and performance-driven professional equipped with exemplary planning, prioritizing, and goal-setting skills, enthusiastic to obtain a position that would effectively utilize management expertise while achieving career advancement. Recognized as effective leader; committed to quality improvement initiatives and work collaboratively toward improving overall quality of services. Possess a career history of proven capability in developing and implementing effective plans to meetvision and cultural expectations of the organization. Strategic thinker with innovative problem solving and decision-making skills used togenerate outstanding results. Persuasive communicator with proven ability to establish effective and productive relationships based on knowledge, professionalism, and integrity. Fluent in English and Spanish.
KEY STRENGTHS
Leadership and Management Insurance Verification Social Field Work
Public Relations Proactive Customer Service Collections
PROFESSIONAL EXPERIENCE
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TERENCE CARDINAL COOKE HEALTHCARE CENTER - New York, NY - 1989-Present
ASSISTANT DIRECTOR OF ADMISSIONS / MEDICAID MANAGER
- Provide primary leadership and coordinate financial screening for all potential admissions into 735-bed facility
- Efficiently function as liaison, responsible for managing and maintaining all Medicaid accounts
- Serve as primary point of contact with outside agencies to ensure completion of each referral for admission
- Proactively participate in guardianship hearings to represent the center on the determination of mental capacity related to distributing assets to ensure payment for services
- Work collaboratively with various social service agencies including Medicaid and Social Security Administration regarding post entitlement issues for facility residents
- Coordinate admissions of all potential managed care, Medicaid and all third party clients
SOCIAL SECURITY ADMINISTRATION - New York, NY - 1979-1989
SOCIAL SECURITY CLAIMS REPRESENTATIVE
- Processed and organized all necessary documents related to Social Security, Retirement and Disability applications
- Provided efficient performance in managing collections on clients accounts
- Conducted investigation on fraudulent activities for Social Security Administration
- Coordinated trainings and seminars on the latest statutes of compliancy in accordance with legislation
CREDENTIALS
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BACHELOR OF ARTS IN SOCIOLOGY
City College of New York - New York, NY
Notary Public Since 2001