SAMANTHA RISHES
Maple, Ontario L6A 0C1
Cellular: 416-***-**** Residence: 905-***-**** Email: *********@*****.**
OBJECTIVE: Seeking a position where my extensive abilities will be further developed and utilized by your organization.
SUMMARY OF QUALIFICATIONS
Knowledgeable with Event and Fundraising planning and execution
Excellent communicator both written and verbally, client and result focused
Demonstrated ability to work independently and thrives in a team environment
Experienced with Marketing strategies and sales
Extremely detailed and process oriented with exceptional time management and organizational skills
PROFESSIONAL EXPERIENCE
Stirling Room – Toronto Ontario 2009-Present
Communications and Event Manager
Analyze market and identifies opportunities
Recruits, hires, schedules and trains capable staff to work in house
Organizes special events from beginning to end
Develops and Designs companies corporate package and web & print content
Provides assistance and information to staff and owners and outside organizations regarding facility use and capabilities.
Maintains contact with new and existing clients via telephone or written correspondence.
Developed successful open house in order to draw in new business
Responds to customers questions and inquires regarding private and special events
Provides walk-thrus of space and estimated for potential new clients costs in completing an event
Building and sustaining strong relationships with tenants, team members, other management, suppliers and vendors while responding efficiently to all inquiries
Solves tenant issues and handles complaints and/or the public in accordance with established policies and procedures
Proposes new ideas to improve the event planning and implementation process of Stirling Room
Assist with managing on-site production and clean up requirements for events as necessary.
YMCA Of Greater Toronto – Mississauga Ontario 2008 - 2009
Team Lead – Employment & Community Centre
Provided strong leadership to staff team that assists the public to achieve strategic results.
Provide direct supervision of the staff team including, scheduling and attendance, staff meetings, coaching and development; Assesses and co-ordinates training opportunities for team members and maintains current training/certification list; Assists Director and Manager in recruitment, training and orientation of new staff.
Provided leadership and monitoring regarding team building and cohesiveness.
Supported Director in monitoring and achieving contractual obligations, program targets and Association Standards; evaluates current protocols and practices, creates and maintains process for implementation and execution; provides support in on-going program evaluation and quality control.
Assists Director in development and implementation of yearly program plans, marketing, promotions and outreach; Liaison with Director on operational and policy issues and provides regular updates.
Ensure that practices, duties and client-related decisions are carried out by all staff
Participates in the compilation of internal (i.e. Member counts, Program counts and month end) and external reports (i.e. quarterly reports, proposals) and statistical data.
Models appropriate behaviours to staff in line with the YMCAs Mission, Vision and Values; Establishes rapport and maintains effective relationship building behaviours with staff and members.
YMCA Employment and Community Services 2003-to 2007
Job Skills Specialist -Peel Region
Encouraged and assisted at risk youth to pursue short and long term goals
Maintained detailed file documentation
Facilitated pre-employment training workshops
Assessed need for various social services
Referred clients to appropriate community agencies and resources
Liaised with relevant community agencies
Performed record keeping and administrative functions.
Designed workshops for pre-employment skills
Provided services including, advocacy, intake, assessment and supportive counselling.
Brampton YMCA Health and Fitness Campus 1997-2003
Team Leader/Program Staff
Co-facilitated and collaborated running a day camp for children ages 4-12.
Supervised and coordinated a school age program implementing YMCA curriculum and Healthy Child Development.
Managed and maintained program administrative responsibilities.
Assigned and reviewed the work of program staff.
Recruited and hired employees for different departments.
Coordinated and organized Spirit of Giving events.
EDUCATIONAL EXPERIENCE
Child and Youth Worker Diploma, George Brown College 2000
CERTIFICATIONS/TRAININGS
Rock Climbing Certification
Standard First Aid and CPR
Duty Officer Training
SMART SERVE
Crisis Intervention and Prevention Training
WHIMS Certificate
References Available Upon Request