Manager Sales

Jay Harvey

Currently relocating to Charlotte

**********@*****.***

September 26, 2011

Re: Supervisor - Rooms Operations

Dear Ms. Viega,

I am interested in discussing the opportunity as your Supervisor of Room Operations. I have solid background with Full Service, but smaller properties. Review of my credentials will show that along with a strong management background, I also possess extensive organizational, leadership, and training skills that make for strong overall candidate.

• Fifteen years of hotel experience allowed me to manage numerous hotel franchises, and takeaway the best ideas from each.

• Established history of turning around hotels and employees into top performers.

• Have background in both Sales and Accounting areas.

• Worked with numerous owners and banks to carry out a hotel’s mission. I have proven history of working to accomplish the needs of any hotel.

• Ten years’ experience as the Senior Instructor of the U.S. Army Reserve Drill Training School, and five years as a military trainer. I have extensive background implementing programs, identifying potential leaders, and developing a workforce

I look forward to discussing my capabilities in more detail, and am available for an interview at your convenience. I know you are busy, and have many applications to review, so please let me know if you wish to further discuss your requirements and my ability to meet them. Thank you for your time and consideration.

Most sincerely,

Jay Harvey

Currently Relocating

Nashville, TN.

706-***-**** **********@*****.***

Jay Harvey

Objective To obtain position as a Supervisor where my excellent work history, experience, implementation, retention, and communication skills will contribute to a hotels success

Experience 2001 – Recent Ocean Hospitalities, Inc.

Manager Marriott International / InterContinental Hotels / Wyndham Hotels / Choice Hotels International.

Managed Full / Limited / Extended Service hotels for takeovers, openings, refranchising, and extended periods.

Attained top 10 % companywide ranking for both Marriott, and IHG properties.

Received service awards from both Marriott International, and IHG hotel Companies.

Substantially increased market presence through the correct use of 3rd party websites, addition of an independent hotel site, and awareness of inexpensive advertising opportunities.

Raised quality scores to highest ratings without additional capital dollars.

Collected delinquent receivables to 100% current from newly acquired properties.

Maintained consistent staff by limiting employee turnover to less than 10%.

1996 – 2001 Hotel Associates Hospitality Group, GA.

Manager / Comptroller Holiday Inn Dalton & Columbus, GA.

Managed hotels along with responsibility of developing budgets, and producing monthly P&L statements.

Obtained first “Commendable” status in the hotels five year history resulting from franchise quality inspection.

Coordinated team efforts to increase profitability for the first time by controlling departmental costs.

Increased sales to highest level by developing group business, and additional Internet presence.

Increased guest satisfaction scores from 15th to 3rd in competitive set.

Jay Harvey

Page 2

1986 – 1996 Heilig Meyers Co. / Farmers Furniture Co.

Store Manager / Credit Manager/ Sales Manager

Sustained and improved a one million per year operation.

Assembled and maintained store budget, payroll, and advertising.

Redirected Sales and Office efforts to make store profitable within three months.

Managed three million in accounts receivable.

Maintained company standards for sales volume, add on sales, and professionalism.

Military 1983 – 2007 U.S. Army / 108th Division Drill Sergeant Senior Instructor U.S Army Drill Sergeants School

Responsible for directing the operation of the Ft. Jackson, SC Reserve Drill Sergeant School, along with its curriculum of leadership, counseling and human relations.

Instructed leaders on understanding tasks, and conditions needed to achieve any standard.

In charge of training the U.S. Army’s future instructors to graduation.

U.S Army 82nd Airborne Division

Education

University of North Carolina at Wilmington

Emergency Medicine, Fayetteville State University

CHA

Marriott International General Managers course.

IHG General Managers course.

Reference Outstanding reference available from Employer.

Contact this candidate