Project Manager Sales
Resume:
ALEXIS PONTIKIS
Seattle, WA 98103
*******@*****.***
Instructional Designer and Project Manager with over 17 years experience
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SUMMARY
• System design and deployment, including digital distribution systems
• IT Hardware and software training and support, including technical writing
• Instructional design and LMS administration using Microsoft products, ADDIE model, and custom tools
• Instructional designer for initial training curriculum and continuing product and technical training
• Provided both classroom and virtual training using WebEx to sales consultants and managers based on focus group results
• Evaluated and tracked the effectiveness of various learning methodologies such as video instruction, online, and classroom training
• Authored video scripts for online training and interactive media
• Created training materials designed to increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional items
• Senior Program and Project management, specializing in documentation, end to end data flow, legal issues, Internet and network security and compliance, error identification and tracking
• Business process technologies, conceptual designs, development and testing
• User Interface (UI) design, implementation and build
• Dynamic front-end functionality for Web based business tools
• Prototypes and proof of concepts
• Standards and issues documentation, including customer satisfaction and transaction profitability
QUALIFICATIONS
• Expert in Business Analysis, Instructional Design and Project Management using ADDIE, Agile, SDLC, CRI and PMBOK concepts and methodologies
• Expert in the entire Microsoft suite of products, Word, Excel, PowerPoint, Outlook, Publisher, SharePoint, Access, Project, and InfoPath
• Proficient in the Adobe suite of products including Acrobat, PhotoShop, ImageReady, Illustrator, Go Live, Captivate, and LifeCycle Designer
• Experience using a variety of software applications such as SnagIt, Microsoft Silverlite, Microsoft ICE and others
• Experience using WebEx, GoTo Meeting, BlueRoof360 and other webinar tools
• Expert using iPad, Mac and PC platforms
• Experience using SharePoint, server configuration, web storage, blogs and web based collaboration tools
• Strong technical skills with software, hardware and web applications
• Excellent authoring and editing skills
• Ability to work independently or in a collaborative environment with cross-functional teams
WORK HISTORY
RSVP Inc., Seattle, WA (2011 – Present)
Consultant
Project manager for new construction projects
Created custom websites for listed properties which included multi-media presentations and website tracking
Dex Media Inc., Bellevue, WA (1998 – 2011)
Senior Sales Technology Manager
Managed the regional team responsible for coordinating IT and business strategies to build sales relationships, identify and manage client’s priorities, sales cycles, and business models
Collaborated with the company’s technical team for product offerings and channel strategy, worked with partners in marketing collateral and proposal processes
Coordinated the deployment and testing of Company-wide network and server enhancements for new sales technology tools
Used the Six Sigma process for performance analysis and error reduction
Instructional designer for initial training curriculum and continuing product and technical training
Provided both classroom and virtual training using WebEx to sales consultants and managers based on focus group results
Evaluated and tracked the effectiveness of various learning methodologies such as video instruction, online, and classroom training using a variety of tools and applications
Created training materials designed to increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional items
US West Inc., Bellevue, WA (1991 – 1998)
Trainer/Project Manager - Sales Technology
Used PMP certification knowledge and processes to plan, execute, and finalize sales technology projects.
Developed and implemented Sales specific job aids, including system requirements for video training, data storage and retrieval processes
Updated training manuals for entire sales force and conducted online and in-house training sessions
Resourced and coordinated team members and consultants in order to deliver projects according to plan
EDUCATION AND TRAINING
BFA - Wayne State University; Detroit, MI
Advanced Criterion Referenced Instruction (CRI) Certification
Project Management Associate Certification
Communication for Results
Leading a Diverse Workforce
Leading Highly Effective Teams
STARS Presentation Skills
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