Customer Service Engineer
Resume:
Oscar R. Tate
Atlanta, Ga ****8
http://www.linkedin.com/pub/oscar-tate/29/975/b67
*************@*****.***
Objective: To obtain a challenging AV career where I can utilize my vast experience in Audio Visual/ Communication support as well as computer hardware and software upgrading and AV integration.
Work experience:
Four Three Communication LLC November 2008/ Present
Communication Sub-Contractor
I have history of sub-contracting on projects such as:
Environmental Protection Agency, Washington DC- Contract Duties:
*Communication Support Mgr.
*Met with each client to brief them on what Communication/audio/visual capabilities we have to offer.
*All setups were for EPA Federal Training programs/seminars, EPA Lawyers intern programs, Directors staff meetings, and EPA think Tank meetings.
*Personally provided all system support for clients.
*Recorded mock trial sessions.
*Provides proactive and reactive support of all AV systems and videoconferencing systems
*Weekly written reports were submitted to update staff on inventory of supplies needed, upgrades needed, new technology, and (excel spreadsheet) condition/status of equipment.
*Worker friendly manuals were created to better help the client understand and use all equipment.
USDA, Iowa- Contract duties:
*Research and identified equipment needed for project. Ordered and had equipment delivered to work site, created diagrams with client for placement of equipment. Scheduled meetings with building electricians, IT support team and Facility managers, too come to agreement on where and how equipment will be integrated into existing structure and systems .
*Pulled and terminated (bnc & RJ45 connectors) all RG 59, 5 wire, HDMI, DVI, 14 gauge speaker wire and Cat 5 cables for this project *Installed (4) Tandberg Edge 95, (2) C 60 Tandberg codec systems, Ceiling Mounted (7) Panasonic Projectors, (27) Bose ceiling speakers, (10)Extron surface mounted speakers(3) Extron MXP 2001 amplifiers, (3)Smart Board BS660 model,(2) Extron systems switchers, (2) Shure wireless microphone consoles, among other needed equipment. *Built patch panel for above consoles to be stored securely for daily use.
Dept. Of Transportation, Boston- Contract Duties: *Pulled and terminated (bnc & RJ45 connectors) all RG 59, 5 wire, and Cat 5 cables for this project. *Integrated an AMX switcher
August 2007/ September 2008
Fannie Mae (contractor through Vistronix) Audio/ Visual Engineer 1
Setup of Tele/ VTC (polycom systems)/ MML conferences, also the setup and brake down of wireless microphone consoles/ mixers/ CPU units (used with a switcher for Power point and Excel presentations), of various types of video cameras& tripods, of varies types of projectors & screens lightening arrangements and set creation. Video taping and editing of conferences/ training seminars/ award ceremonies that took place in my assigned buildings.
June 2006/ August 2007
Inventory Solutions Audio/Visual Tech (Atlanta, Ga.) Checking in and inspecting audio/ visual equipment (polycom systems and tangbergs VTC systems), making minor repairs, also using my customer service skills to deal with customers. I was in charge of the 2nd offsite warehouse; I handled all the importing and exporting (via mail or physical pickup) of merchandise at this site.
May 2006
AV Solutions Audio/ Visual Tech
Setting up/ braking down of wireless microphone consoles, of various types of cameras& tripods, of varies types of projectors & screens (9’by 6’, 7’by 5’), lightening arrangement and set creation.
Sept. 2002/ May 2006
University of the District of Columbia Computer/ A/V Tech
Hardware maintenance, program up keep, research assistance and customer service. I work with a team of seven with no on site supervisor.
Additional Work Experience:
Growing up I would work weekends with my father (MicroWave/ LiveFeed Truck operator) as an Audio/Visual Tech at NBC in Washington DC, and as his assistant (intern). My duties range from audio tech, cable hookup, free lance cameraman and small segment video editor.
Education:
September 2002/ 2006
University of the District of Columbia Washington D.C.
Mass Media/ T.V. Production
Senior / 3.0 GPA
Hands on experience as producer, director, technical director
(switcher operator), floor manager, camera operator (in studio cam/remote
cam), light technician, audio technician and CG/ VCR operator.
Constructed and disassembled sets for plays, news shows, one on
one interviews and speeches, worked along side my peers to create concepts, treatments, and
scripts for in house productions.
Cameras used: Canon XL H1, Panasonic PV-GS250, JVC KY-D29E/ semi
robotic tripod.
Certificates/ Special Skills:
Two Certificates of Outstanding Student Employment from the Office of the Vice
President for Academic Affairs. (9/2002 and 2/2004)
References upon request
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