Customer Service Representative
Resume:
Ifenyinwa Duruori
Jersey City, NJ 07304
Phone: 201-***-****
E-mail: ********@*****.***
OBJECTIVES To obtain a position that would utilize my customer service skills
as well as my interpersonal and bilingual skills.
EDUCATION: Bachelor of Science in Biology, May, 2013
Minor: Communications
New Jersey City University, Jersey City, New Jersey
COMPUTERS: Experienced in Windows XP, Microsoft Excel, Word,
PowerPoint and Internet Explorer
EXPERIENCE: New Jersey City University Laboratory, Jersey City, NJ
2007 to 2011 Laboratory Assistant
Prepared chemicals.
Maintain shelves and verify that material to students and faculty.
Train new employees in proper operating procedures.
Housekeeping
Answers patron inquiries regarding circulation, physical location of laboratory material.
2006 to 2007 New Jersey City University, Criminal Justice Department
Assisted students in academic work.
Updated, maintained and processed student files and information.
2006 to 2009 Payless Shoe Source:
Cashier/Customer Service Representative
Responsible to operate the cash register
Assisted customers with purchasing
Organized and arranged merchandises in a manageable order
Processed returned items and issued credit to customers
Reprised and tagged returned and damaged merchandises
2011 to 2012 NJCU Proyecto Science, Mentor,
Scheduled individualized curriculum as outlined in institutional policies
Supported the fellow teachers and provided leadership
Conducted classroom observations and conducted classroom demonstrations
Collaborated with the management in expediting scheduled strategies
Managed to identify professional development needs of staff and students
Served as a resource to evaluate the department’s continuous improvement plans
SKILLS:
Independent Management, Information Skills, Analytical, and Excellent
Communication and listen well to others Creativity,
Leadership, Creativity Ability to work in a fast placed environment,
Excellent Time Management Skills, Great Customer Service Skills;
CLUBS AND SOCIETIES:
African Student Organizations (ASO) member since 08/07
The National Society of Leadership member since 09/08
Biology Club (NJCU): member since 10/08
Activities:
Enjoy reading, traveling and dancing, helping people in need
References:
Available upon request
Contact this candidate