Administrative Assistant/Office Manager
Resume:
Pamela E. Dohlman
*** * *** ****** * Mechanicsville, IA 52306
319-***-**** * f8sqrh@r.postjobfree.com
OPERATIONS MANAGEMENT
Plant Manager • Production Manager • Production Supervisor
High-energy turnaround manager with established track record increasing bottom-line profits. Known for leading by example, empowering employees by holding them to a benchmark, promoting camaraderie, and allowing the freedom to succeed. Gifted problem solver separating the important from the urgent and symptoms from the problems.
• Strategic Business Planning & Reengineering • Competitive Purchasing Policies
• Cost Containment & Profit Growth • Production Processes & Controls
• Quality & Performance Improvement
• Vendor negotiation
• Plant Turnaround Management
• Research and Development • Improved Credit & Collection Policies
• Production Manager/ Supervisor
• Plant Scheduling
• Human Resource experience
PROFESSIONAL EXPERIENCE
J&A Printing Company, Hiawatha, IA 2008 to 2010
A leader in quality printing and mail services.
Customer Service Manager
• Oversaw daily operations for the customer service area.
• Evaluated employees, production flow and production scheduling.
• Managed production reports, training for staff, enforce safety procedures, GMPs standards are conformed to.
• Formalized a Green Team for sustainability improvements for the company
• Aided Promotion department with projects
• Presided over accounts for a sales person who was out for medical leave for 6 months
MICHAEL FOODS, Creston, IA 2007 to 2007
An operated USDA approved and inspected egg production business.
Production Supervisor 2nd Shift for PCE
• Oversaw daily operations for the area of the precooked East department.
• Evaluated employee’s evaluations, production flow and production scheduling.
• Production reports, training for staff, enforce safety procedures, GMPs standards are conformed to.
• Guided production of products to meet or exceed efficiency and company quality standards.
• Maintain procedures and documentation for HAACP methods and paperwork.
• Develop, coach and build team.
PURFOODS LLC / MOM’S MEALS, Nevada, IA 2003 to 2007
Family owned and operated USDA approved and inspected fresh food preparation and delivery business.
Assistant Plant Manager/Production Supervisor
• Oversaw daily plant operations in this commercial kitchen preparing 33 entrées for state Waiver programs (Iowa and Wisconsin)
• Joint ventures with Atkins and Zone diet plans, and more.
• Purchased between $720K to $1.2M in food and supplies from 7 vendors annually.
• Managed flexible production schedule with 10 supervisors and 100 employees.
• Directed R&D (Research and Development).
• Offered input on capital purchases/improvements including equipment, machinery, facility, etc.
• Handled human resource duties covering paperwork, hiring, orientation, discipline, and exit interviews.
• Worked on the production floor setting up production line stations. Also supervised production personnel on the floor. Oversaw nine (9) lines in commercial kitchen area; in packaging area oversaw four (4) lines. Supervised 150 employees. Oversaw operations using the multi-vac machines; Koch Machines.
Pamela E. Dohlman P.2
PROFESSIONAL EXPERIENCE
CARFRAE MEAT COMPANY, INC., Cedar Rapids, IA 2001 to 2003
Meat processing facility producing fresh and frozen meat beef, pork, halal products and contract packaging of meat.
Office Manager Recruited by plant manager to manage AP/AR, payroll, and attendance. Developed and researched new products and purchased over $1M in annual packaging supplies. Managed incoming and outgoing product invoicing, collections, and purchasing. Handled HR duties including benefits and worker’s compensation.
Immediate Challenge: With no accounting background, learn bookkeeping and collection procedures unique to this privately owned family business.
• Introduced improved accounts receivable and collection policies that decreased outstanding receivables from one year in arrears to 15-30 days.
• Implemented 401k plan and prepaid legal services benefit for employees.
RAPIDS REPRODUCTION, INC., Cedar Rapids, IA 1994 to 2001
Print Services Manager Recruited by company owner to supervise three direct and six indirect reports and advise print services at three satellite offices. Managed customer service, developed advertising for print services, and recommended new equipment purchases. Balanced cash register daily. Managed hiring and firing.
EDUCATION
1 Year Business Administration at North Iowa Area Community College
COMPUTER SKILLS
Word, Excel, Outlook
REFERENCES
Ernie Murdock
f8sqrh@r.postjobfree.com
John Dessert
f8sqrh@r.postjobfree.com
John Fields
f8sqrh@r.postjobfree.com
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