Customer Service High School

Danny Hernandez

**** ******** ***. ********, **. 90713

562-***-**** ********@*********.***

EDUCATION

California Lutheran University, Thousand Oaks, CA

BA Degree in Business Administration

Emphasis: Marketing; Expected Summer 2011

Grade Point Average: 3.0

LEADERSHIP

• Voted team captain of CLU football team for 2007 and 2008 seasons.

• 4 Year Starter For the CLU Football Team

• Member of 2007 and 2008 SCIAC All Conference Football teams based on performance

• Awarded and maintained CLU Academic Scholarship, 2005-2009

• Captain of Varsity High School Football Team – Three years

• Captain of Varsity High School Baseball Team – Two years

• Volunteered to help clean up the City of Lakewood with Lakewood High School Football team

• Tutored student in Math/Accounting

• Packed and Handed out food at a Los Angeles Food bank

• Volunteered to visit local elementary schools to play with children at lunch and recess

HIGHLIGHTS

• Produced a research paper and presentation on the market research and consumer behavior of the Lifted Research Group

• Excellent communication and listening skills, ability to learn quickly; punctual and organized

• Proficient in Microsoft Word, Power Point, Excel, QuickBooks, and Internet Research

• Excellent in group settings and well equipped for leadership positions

• Hobbies: Playing Pickup basketball, camping with family and friends, going to the lake, Staying active

WORK EXPERIENCE

Maxim Healthcare Services: Healthcare Recruiter October 2009 - Present

• Responsible for researching and contacting health-care professionals in order

to facilitate the hiring process

• Managed over 20 clients while working closely with them in coordinating

schedules and staffing

• Successfully managed FLU season 2010

• Supervised over 130 external employee staff

• Assisted the accounts manager with branch sales & operations

• Answered phones and troubleshooting with clients and staff

• Verified and processed payroll for all external employees

Auto Detailing Assistant: Bob’s Quality Auto Detailing December 2005- Oct. 2010

• Managed and assisted in cleaning cars by washing, polishing, and waxing

• Assisted in Scheduling appointments

• Demonstrated assistance in customer service

Fitness Center Assistant: Forrest Fitness Center CLU August 2005- May 2009

• Check students into the gym and maintain and organize the fitness center

• Assist students with fitness questions and technique

• Provide personal training upon request

Mail Room Employee: Mail Center CLU Fall 2006- Spring 2007

• Demonstrated people skills through delivery of mail throughout campus offices

• Dealt with customer complaints and troubleshooting issues with lost items

REFERENCES

Available upon request

Contact this candidate