JEFF WATSON

**** ***** **** *****, **********, Alabama 36117

334-***-****

805-***-****

f8oarf@r.postjobfree.com

QUALIFICATIONS PROFILE

Results-driven, versatile, mechanically inclined professional, offering comprehensive skills in Avionics backed up with a strong Military educational foundation. Demonstrate in-depth knowledge of Military aircrafts, aircraft systems, engines Instrumentation, and component parts. Well-versed in coordinating Avionic project schedules and monitoring timelines, combined with significant experience in developing innovative plans and strategies to resolve maintenance issues. Show competency in determining project requirements and producing cost estimates powered with greater insight in all aspects of maintenance and safety procedures. Offer high-caliber qualifications in performing quality assurance inspections of accomplished work and aircraft documentation. Display a keen eye for detail with proven ability to multitask in a fiercely competitive, dynamic, and fast-paced environment.

MAJOR ACHIEVEMENTS

- Received two USAF Academic Achievement Awards for consistently displaying exemplary performance, dedication, and efficiency

- Efficiently worked on a critical mission in preventing Air Force computers from work stoppage through resolving computer issues over the phone and/or fixing problems through remotely accessing clients’ computers using Windows Server 2008 R2.

- Utilized Active Directory to add users and computers located worldwide

- Updated training and created computers using DRA

CORE STRENGTHS

- Avionics Maintenance and Inspections

- Mechanical Measuring Instrumentation

- Regulatory Compliance and Quality Assurance

- Troubleshooting and Repair

- Problem Resolution and Decision Making

- Hardware / Software Configuration and Update

- Safety Programs Development

- Interpersonal and Communication Skills

- Focused and Time-Driven Management

- Organized with Strong Analytical Abilities

EMPLOYMENT HISTORY

TIER I TECHNICAL SUPPORT SPECIALIST ~ INDUS, MONTGOMERY, AL 2010–PRESENT

Assisted users with client issued proprietary databases, software, software configuration control and systems. Maintained file servers and analyze system anomalies to ensure optimum equipment performance. Determine the priority level, and nature of the problem, through customers’ requests and/or issues. Instrumental in opening, tracking and closing customer trouble tickets. Exemplify technical skill and knowledge in computer hardware and software in use at customer sites. Display comprehensive experience and in-depth knowledge of installation, configuration, and troubleshooting of computers.

- Commended by customers by providing prompt and courteous customer service to ensure satisfaction

- Provided end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support

- Implemented Active Directory and Remedy 7.6 trouble ticket software.

- Remotely diagnosed and troubleshot client workstations using Remote Desktop or similar applications

SENIOR COMMUNICATION CONTROLLER

~ INDYNE INC., VANDENBERG AIR FORCE BASE-LOMPOC, CA 2005–2010

Provided expert oversight for day-to-day activities of workers toward on-time completion of installation of video and data/voice circuits use to lunch rockets, missiles and, satellites. Planned and coordinated activities pertinent to acquisition, installation, and maintenance of equipment in both external and internal communication systems through network controllers and/or immediate supervisor. Conducted work on voice and data circuits between the Range, DOD, and NASA. Performed maintenance on rockets receivers utilizing electronic test equipment. Meticulously analyzed and responded to system changes and problems by observing various alarm systems.

- Drove all efforts to ensure the quality of connections, including the proficient reconfiguration of communication networks, voice direct lines, data circuits, voice monitors, and voice recorders for real-time operational support

- Ensured network availability to all system users by maintaining the functional reliability of operational and administrative network and segment systems

- Troubleshot network issues and coordinated maintenance activities involved in the location, isolation, and elimination of voice and data circuit network problems

- Proactively responded to various concerns, needs, and questions of users and customers in a timely manner

ELECTRONICS INTEGRATED SYSTEMS MECHANIC

~ CHANNEL ISLANDS AIR NATIONAL GUARD BASE, CA 2002–2005

Adhered strict compliance with mechanical repair specifications to efficiently repair the assembled guidance and control systems, including attitude heading, flight directory, and automatic flight control. Applied a broad range of electronic principles as well as extensive knowledge of electronic, pneumatic, hydraulic, and mechanical systems in order to understand and predict the progressive effects of malfunctions throughout the interrelated units.

- Commended for maintaining all electronics equipment and components in optimum operational condition through bench tests, overhaul, installation, repair, and preventive maintenance for corrosion based on complex technical orders, technical data, and wire diagrams

GUIDANCE AND CONTROL SYSTEMS TECHNICIAN

~ UNITED STATES AIR FORCE RESERVE-MARCH AIR FORCE BASE, CA 1999–2002

Facilitated aircraft guidance and control systems organizational maintenance and technical order accuracy on C-17, KC-135, and the C-141 cargo planes. Utilized common hand tools, applicable technical orders, Integrated Electronic Technical Manuals (IETM), wiring diagrams, and special test equipment to inspect, operate, troubleshoot, and repair.

- Strictly enforced safety and quality control standards in examining and fixing assemble guidance control systems, such as attitude heading, flight directory, automatic flight control, and flight instruments

TELEVISION REPAIRMAN

- ALL-TRONIX AUDIO-VIDEO REPAIRS, LAKE ELSINORE, CA 1997–1999

Utilized hand tools and electronic testing instruments in repairing and adjusting televisions and VCRs. Examined voltages and resistances of circuits to isolate defected components, following schematic diagram and using voltmeter, oscilloscope, signal generator, and other electronic testing instruments. Assumed full Actively soldering loose connections and replaced defective parts.

FIELD WIREMAN TECHNICIAN

- UNITED STATES MARINE CORPS, TWENTY-NINE PALMS, CA 1993–1997

Oversaw the installation and troubleshot telecommunication systems, such as digital and analogy telephone systems, PBX switchboard, intercoms, and public address systems and satellites. Pivotal in repairing cat3, cat5, coaxial cable, fiber optic, and various types of copper wires according using military specifications. Specifically installed military telephones, switchboards, computers, fax machines, and intercoms utilize military regulations.

EDUCATION & CREDENTIALS

ASSOCIATE OF APPLIED SCIENCE IN AVIONIC SYSTEMS TECHNOLOGY

~ Community College of the Air Force, Maxwell Air Force Base, AL: Aug 2004

Holds a Secret Security Clearance

PROFESSIONAL TRAINING & CERTIFICATIONS

CompTIA A+ (2009 Edition) Certificate

CompTIA Security+ (2008 Edition) Certificate

CompTIA Network+ (2009 Edition) Certificate

C130J Avionics Guidance and Control Systems Course, USAF: Jun 2004

Tcas II/Taws Maintenance Training Course, Raytheon: Oct 2000

Avionics Guidance and Control Systems Course, USAF: Sep 2000

Common Electronic Training Program, USAF: Jun 2000

TECHNICAL PROFICIENCY

Microsoft Office Suite: Word, Excel, and Access

Contact this candidate