Manager Human Resources
Resume:
DEBORA S. SAVOY, SPHR
*************@***.***
**** ********* *****∙ Bakersfield, CA. 93311
Profile
• 20 years Human Resources and Program Development experience.
•Senior Human Resource Professional Certification.
•15 years Training experience.
•Consistently recognized by supervisors for excellence.
•Mediation and Alternative Dispute Resolution Training 2004
•Presenter for Benefits Management Forum & Expo- Sponsored by Employee Benefits News
Topic: using Real & “Soft” Benefits as a Recruitment and Retention Tool 1999
Topic: International Mobility Requires Distinct Programs 2000
•Labor Negotiation Seminar Harvard Law School 2001
•Arbitration Advocacy Skills Training 2002
Experience
Home Instead Senior Care ∙ MULTI-SITE
Human Resource Director ∙June 2004 to present
Responsible for the following Departments: Employee Relations, Regulatory Compliance, Safety Program, Management Development, Training, Recruitment and Retention, Compensation and Quality Assurance. Responsible for developing corporate policy and vendor management. Developed and implemented strategic planning and risk management policies and procedures.
KROGER MANUFACTURING ∙ MULTI-SITE
Human Resource Manager ∙June 2001 to 2004
Member of the senior management team. Responsible for resolving grievances. Functioned as Employer Advocate in arbitrations and mediations. Oversaw Employee Relations, Regulatory Compliance, Safety Program and Management Development. Strike Force Team Leader. Supervise Office Manager and HR Staff. Responsible for developing Key Element Assessments to improve productivity and reduce downtime. Developed and implemented new attendance tracking system. Oversaw Management Intern Training Program. Team leader for Strategic Planning committee for two sites. Divisional Representative for National HR Policy development. Represented company in legal issues.
MEYER SOUND LABORATORIES ∙ BERKELY, CA
Human Resource Manager ∙ June 2000 to January 2001(Reduction in force)
Supervise Office Manager and HR staff. Responsible for development and implementation of HR strategy and recruitment sourcing for all positions. Managed the development, implementation, and administration of human resources policies and procedures. Generated employee involvement and the free flow of communications for a diverse employee population. Oversaw employee relations, training, safety and health resources.
CAPITOL MANUFACTURING- A HARSCO COMPANY ∙ CROWLEY, LA ∙ MULTI-SITE
Human Resource Manager ∙ 1998 to 2000
Human Resource Manager. Supervised Payroll Coordinator, Benefits Coordinator, Safety Manager, Receptionist and Clerk. Designed and implemented employee skill matrix utilized in succession planning. Implemented a change to 10-hour day weeks which improved productivity and reduced absenteeism.. Coordinated with the state on the “Enterprise Program” which saved $98,000 in taxes. Worked closely with joint programs as initiatives with the local high schools and community colleges. Served as facilitator for Quality Improvement Meetings. Researched government programs available for training incumbent workers and coordinated with local technical college to receive $73,000 in training funds. Redesigned employee-testing program, which improved the quality of selections of promotable employees. Wrote policy and procedures for new employees. Oversaw all JTPA contracts. Worked with the Incumbent Worker Training program. Conducted presentation on workplace ethics at Governor Foster’s, Workforce Development Commission’s Department of Labor and the Department of Education State Convention. Wrote Affirmation Action Policy for this division (4 sites). Conducted analyses of employment and training issues and requirements. Recommended training strategies. Active member of the Parish Workforce Development Committee. Designed a formalized training program for new employees. Ceridian proficient. Responsible for representing our HARSCO at all labor related mediations, hearings and trails.
JTPA/ LAFAYETTE CONSOLIDIATED GOVERNMENT ∙ LAFAYETTE, LA
Career Information Resource Coordinator ∙ 1996 to 1998
Restructured One Stop Career Center to become a service-oriented/ customer-friendly system serving a universal customer base. Realized increase in weekly usage of Resource Center by over 100%. Designed and produced multi-media presentations in Work Place Ethics and Community Development. Reviewed and expanded publications, industry material, and software for the One Stop Career Center. Participated in conferences, workshops and meetings to research and/or evaluate study findings for improvements to existing programs. Installed and maintained inventory of new computers and software to service customers at One Stop Career Center and five other outside agencies. Wrote for contract for computer consultants to network JTPA and five other outside agencies. Designed and instructed courses in Computer Applications. Installed and configured 34 workstations. Served as Network Administrator. Worked closely with local employers, high school and community colleges, and other government agencies to facilitate program development and eliminate redundancy. Designed training materials for special targeted groups. Interfaced with legislators in policy development and business related bills. Designed and instructed seminars and short courses in: Writing an Effective Performance Appraisal, Improving Customer Service, Safety in the Workplace, Work Ethics Training, Effective Interviewing Techniques for Employers and Conducting Effective and Legal Interviews in the State of Louisiana. Wrote the Customer Satisfaction Survey used by the state. Provided advice to outside agencies on purchase of software, multi-media equipment, resource publications and videos, as well as evaluation and assessment materials available. Member of two state committees: the One Stop Committee and the Customer Satisfaction and Performance Measurement Committee. Worked extensively with Workforce Development.
NOBLE DRILLING, ENTRE COMPUERS, EXXON, REMINGTON COLLEGE, USL SMALL BUSINESS ADMIN. ∙ LAFAYETTE, LA
Training Instructor (Contract Work) ∙ 1996 to 2001
Trained Drilling Platform Managers in computer software programs—MS Excel, MS PowerPoint, MS Word, Word Perfect, Lotus1-2-3, Windows ‘95, MS Access, Windows 3X, E-mail and internet software programs.
THE ALL SERVICE COMPANY, LEWIS SERVICES, E&L OIL • LAFAYETTE, LA
Human Resources Consultant • 1995 to 2001
Designed Drug Policy Manual. Consulted on employee relations issues. Conducted Safety Training. Research and evaluated government training programs.
SOUTHWEST LOUISANA INDEPENDENCE CENTER, INC. • LAFAYETTE, LA
Life Skills Coach (part time 20 hrs a week) • 1995 to 1996
Provided independent living skills training to consumers, i.e., housing placement assistance, homemaking skills and household organizational skills. Assisted in planning and implementation of program activities, and quarterly and annual reports. Prepared quarterly and annual reports. Maintained case files and materials in agency library. Initiated fundraising activities. Coordinated community outreach and Public Service announcements.
ST. SEBASTION CHURCH • FRANKFURT, GERMANY
Pastoral Assistant • 1992 to 1995 (Assignment ended)
Prepared weekly publications. Handled all fundraising activities. Interviewed, hired and Supervised parish office staff. Conducted a community wide opinion survey. Planned and conducted public presentations. Tooled established programs to meet organizational needs, Served on several community boards and interfaced with leaders. Collected and evaluated data for several community steering boards and interfaced with leaders. Recruited and managed a volunteer population which doubled the range of community programs. Supervised Benefit Management. Coordinated and executed public events, retreats, group trips and all community and logistic support. Established a Europe wide (50 communities) program for troubled marriages. Recognized for Excellence by military and civilian leaders. Created a Family Life Program.
U.S. ARMY SIMULATION CENTER • FRANKFURT, GERMANY
Pastoral Assistant • 1991 to 1992 (Assignment ended)
Tracked and monitored contracts with local national businesses. Top Secret Security Clearance. Managed a 60 person office for Computer Simulation center. Interfaced with foreign and American General Officers and visiting dignitaries. Trained as a Equal Opportunity counselor. Received EO complains. Analyzed, complied and translated data and statistics. Transferred data into logs and charts. Monitored Battle Simulations Center Contractors. Prepared briefings and presentations for military for General Officers and visiting dignitaries. Hired local nationals to support projects on a contract basis. Conducted EO investigations in accordance with federal laws. Made conclusions and recommendations. Monitored Affirmative Action Plan and completed monthly and yearly reports. Developed Disaster Preparedness Plan and Fire Evacuation Plan.
M.D. ANDERSON HOSPITAL • HOUSTON, TX
Human Resources • 1990 to 1991
Conducted salary negations. Planned & conducted public presentations. Tailored efforts to meet organizational needs. Prepared correspondence and processing packets. Developed long term sourcing files for different areas. Interviewed applicants and conducted reference checks. Coordinated recruitment events, job fairs, and conventions. Cross trained in equal opportunity and employee benefit plans. Interfaced with universities and professional health organizations. Developed and monitored a multi-media advertising plan, included budget responsibilities. Taught Safety Education classes. Cross-trained in Accident Prevention. Served as Allied Health Recruiter, Recruitment and Advertising, Director for allied health positions.
ST. LUKE HOSPITAL • HOUSTON, TX
Junior Recruiter (promotion) • 1989 to 1991
Conducted salary negations. Planned & conducted public presentations. Tailored efforts to meet organizational needs. Prepared correspondence and processing packets. Developed long term sourcing files for different areas. Interviewed applicants and conducted reference checks. Coordinated recruitment events, job fairs, and conventions. Cross trained in equal opportunity and employee benefit plans. Interfaced with universities and professional health organizations. Developed and monitored a multi-media advertising plan, included budget responsibilities. Taught Safety Education classes. Cross-trained in Accident Prevention. Served as Allied Health Recruiter, Recruitment and Advertising,
CENTRAL TEXAS COLLEGE •KILLEEN, TX
Instructor • 1986 to 1989
Education
Graduate Studies in Business Administration • University of Louisiana •Lafayette, LA
Graduate Studies in Alternative Dispute Resolution • University of Pepperdine •Malibu, CA
B.B.A., Marketing • University of Alaska (1986) • Anchorage, AK
SPHR Certification • January 1998
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