Customer Service Medical Assistant
Resume:
Natasha Aronina
Des Plaines, IL
*******@*******.***
OBJECTIVE: To obtain a position as a Medical Assistant or Medical Receptionist. Or that will utilize my organizational and communication skills as well as my medical education background.
EDUCATION
Zarem-Golde ORT Technical Institute, Skokie, IL Sept. 2009-Aug 2010
Graduated from Medical Assistant Program
CERTIFIED MEDICAL ASSISTANT (CCMA) National Healthcare Association (NHA) Dec. 2010-Present
Certified in First Aid & CPR 2010-Present
Oakton Community College, Des Plaines, IL 1997- 2005
Early Childhood Education
EMPLOYMENT
Goldin Medical Center, Wheeling, IL July 2010- Aug 2010
Medical Assistant Externship
Completed Externship Program (90 hours)
Effectively updating/filing patient records
Prepared medical charts
Prepare patient exam room
Provided interpreting support to medical staff and patients
Ability to understand technical and medical terminology
Observed patient privacy laws and regulations to maintain confidentiality
Knowledge of medical drug laws, consumer safety, HIPPA and OSHA regulations
Maine-Niles Association of Special Recreation, Morton Grove, IL Oct. 2008 – Present
Program Assistant
Assist individuals with disabilities with MNASR programs
Aid participants with bathroom assistance
Interact with participants during programs
Assist with transporting participants in wheel chairs
Worked 1-1with a child for inclusion
Home Day Care, Niles, IL Mar. 2005 – April 2007
Assistant Teacher
Taught with children ages six weeks to five years old
Prepared lesson plans and age appropriate activities
Provided and prepared variety of materials and resources for children to explore
Organized reading-time to entire class or small groups
Served lunch, prepared mid-day snacks, sanitized tables and toys, and supervised nap time
Communicated with parents of children to explain child’s daily activities and answered parents’ questions
YMCA, Palatine, IL Jan. 2004 – Sept. 2005
Nursery Attendant
Supervised children ages one to eight years old
Interacted with children, read books, and engaged them in play activities
Provided a safe and engaging environment that catered to children’s developmental needs
Oakton Community College Bookstore, Des Plaines, IL Sept. 2003- July 2004
Student Employee Cashier
Provided outstanding customer service
Proficient in cashier sales-cash/credit card transactions
K- Mart, Niles, IL May 2002- Oct. 2004
Cashier
Proficient in handling cashier duties
Responsible for opened and closed register
Provided friendly and prompt customer service
Assisted customers in locating merchandise
Responsible for organizing products on shelves
TECHNICAL SKILLS
Medical Manager Program
Proficient in Microsoft Word
Type 40 words per minute
LANGUAGES
Fluent in Russian, and English
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