Sales Executive
Resume:
William Hendrix- Griffin
Chicago Illinois 60643
***********@***.***
Sales Executive
Progressive and highly successful mortgage industry executive with expertise in mortgage sales, management, marketing and training. Consistently achieves outstanding results in mortgage lending. Competency in providing strong, decisive, visionary leadership to drive sales, increase volume and attain sustainable profit gains in challenging markets.
PROFESSIONAL EXPERIENCE
Wells Fargo Home Mortgage (2005-Present)
Illinois/ Northwest Indiana Area Manager (2007-Present)
(Institutional Lending/Wholesale)
Managed $500-600 million dollar monthly pipeline. Successfully directed loan operations and sales strategy of 16 account executives and 13 support personnel.
Managed and analyzed P&L to insure profitability
Insured compliance while administering policy, procedural, and legislative enhancements and change
Participated and served as member of internal audit compliance committee to properly manage and service over 2100 mortgage brokers and bankers throughout the US.
Increased government loan production by 223% from 2006 to 2008
Exceeded overall production budget by 71%
Michigan Area Manager (Retail) (2005-2007)
Farmington Hills, Michigan
Directed sales operation consisting of 9 branches and 85 full time employees
Managed and analyzed P&L to insure profitability
Developed business plan and made marketing recommendations while facilitating the opening of 3 branches in the Michigan area including (Detroit, Rochester, Saginaw)
Enhanced sales team performance by recruiting managers, mortgage consultants, and support staff while creating new territories and enhancing existing sales team through training and development
Exceeded forecasted model by 54% regarding Reverse Mortgage and Low to Moderate income loan production.
World Savings and Loan Association (1996-2005)
Irving, TX and Oak Brook, IL
Regional Loan Origination Manager 2002-2005
Vice President
Managed $200-500 million dollar monthly loan pipeline in North Texas Division and Oakbrook Illinois Regions. Directed loan operations and sales strategy of nine loan groups with nine District Managers encompassing 110 Full time employees.
Developed business plan and production strategy for the assigned region.
Achieved of the regional annual goals for net income, production, CPM (cost per million) and employee turnover.
Maintained relationship with various governmental agencies, private mortgage insurance companies, title companies and various trade associations.
Managed high-level employees to ensure teams are properly staffed, and are meeting production goals.
Consecutively achieved highest funding ration (73%) in Central States
Increased regional online origination by 57% resulting in overall origination cost decreases of 39%
Created broker development program and curriculum for mortgage brokers and loan officers: resulting in 36% increase in wholesale loan production.
District Loan Origination Manager 1998-2002
Managed $100-200 million monthly loan pipeline. Recruited and conducted staff training sessions in loan programs, products, compliance and regulation.
Consistently exceeded loan targets and production goals.
Established focused processes and systems to achieve efficiencies with origination efforts resulting in increased monthly loan funding average of 20 to 75 in six months.
Conducted sales meetings for area real estate offices and facilitated mortgage related information seminars for local organizations.
Community Loan Representative 1997-1998
Generated customers through contacts with realtors, financial planners, builders, attorneys and accountants.
Conducted first-time homebuyer seminars, product presentations and wholesale account training.
Top community loan representative in the Central States.
Staff Appraiser 1996-1997
Analyzed residential real estate (1-4 units) market. Estimated fair market value. Adhered to Uniform Standards of Professional Appraisal Practice. Exceeded production expectations.
Other Related Experience
Jane Adams Hull House/ Harpo Studios, Chicago, IL 1995-1996
Housing Specialist
Researched and evaluated housing market. Generated comparative market analysis. Interfaced with construction teams and contractors. Managed 18 families and made recommendations for housing, health care and social services.
Strategic Mortgage Systems, Lombard, IL 1993-1995
Staff Real Estate Appraiser
ACHIEVEMENTS (AS REGIONAL/AREA MANAGER)
Consistently produced in excess of 150% of loan volume plan 2002-2008
Developed and strengthened operational processes between origination, processing, underwriting and appraisal functions resulting in decreased application to funding times.
Created alliances with faith-based organizations, and community development corporations to address and create homeownership opportunity for low and moderate income individuals and families.
Presidents Club winner (World Savings) 2004-2005
PROFESSIONAL AFFILIATIONS
FAIM Economic Development Corporation (Dallas Texas)
Advisory board member of West Dallas Boys & Girls Club (Dallas Texas)
Member of Acorn Housing Corporation (Chicago Illinois)
Board member of Ashburn Family Community Center (Chicago Illinois)
Mentor, Salem Baptist (Chicago, Illinois)
Member Illinois Association of Mortgage Professionals
Member National Association of Mortgage Brokers
Education
MS in Real Estate Development/Human Services Administration
Spertus College, Chicago, IL 1995
BA in Psychology
Aurora University, Aurora, IL 1990
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