Jelene Harris
**** ********** **** ***** #***
Westland, Michigan 48185
************@*****.***
CAREER OBJECTIVE
Motivated, dedicated and loyal professional seeking entry level Travel and Hospitality opportunity with long term growth opportunity within the organization. Skilled with data entry, coordinating and planning projects, and administrative duties. Experienced with Microsoft Office, SABRE and 10-Key touch.
EDUCATION
Bradford School, Columbus, Ohio October 2011
Associate of Applied Business Degree in Travel & Hospitality
Completed the Travel Agent Proficiency Test April 2011
Flight Attendant Express, Orlando, Florida April 2010
• Certified Pre-Flight Attendant Training
ADVANCED TRAVEL-HOSPITALITY COURSES
Computerized Reservations
• Using SABRE Viasinc GDS Training System, created and modified passenger name records, provided fares, interpreted and modified availability, sold air space, modified and priced itineraries, utilized client profiles, and issued seat assignments.
Event Planning
• Examined the full event planning process from early conceptualization, sourcing, and contracting to last-minute details and follow-ups.
TRAVEL AND HOSPITALITY EXTERNSHIP
Howard Johnson Metro Airport, Romulus, Michigan April 2011 – June 2011
Travel and Hospitality Externship
• Checked guests in and out
• Kept front desk and lobby presentable for guests
• Answered phones and made reservations
• Helped clean guest rooms and processed laundry
• Accurately counted cash drawer and completed daily drops
WORK EXPERIENCE
Children’s Outreach, Inc., Detroit, Michigan April 2008 – August 2010
Childcare Assistant
• Met the needs of both parent and child
• Cleaned up classroom and dining room
• Recorded CORs (Child Observation Records)
• Make sure all children are signed in and out