Duties and knowledge: Customer relations inbound and outbound calls, discussing delinquent accounts, collecting payments, skip tracing. Mosaix, Aspect WinSet 4.0, ICE, TimeIPS, ARMS, FACS

Burnett Medical Center, Grantsburg, WI

Patient Registration Rep ER – PT trainee

Duties: Register urgent care and ER patients, Discharge of ER patients, specialist scheduling, assist in ER transfer of patients

Customer Service Certificate, BMC

Corporate Compliance Certificate, BMC

HIPAA Certificate, BMC

General Safety Certificate, BMC

Hazard Communication Certificate, BMC

Fire Safety Certificate, BMC

Infection Control Certificate, BMC

The School House Saloon/VFW Post 10232, Lewis, WI.

Owner

Duties: Bartender, customer relations, A/R, A/P, cash deposits, ordering & receiving, scheduling, hiring, terminating

Northwest Counseling & Guidance Clinic, Frederic, WI.

Out-Patient Benefit Coordinator/Biller/Receptionist - FT

Duties and knowledge: Data entry, insurance benefit inquires, obtaining and tracking authorizations for services, professional and client communications, billing, general office duties, scheduling appointments, payment posting. Therapist Helper, CARES

HIPAA Certificate

Medicaid Certificate

Subway, Frederic, WI.

Store Manager

Duties: Daily and weekly P/L reports, customer relations, cash deposits, weekly inventory, ordering & receiving, employee schedules, quality control, hiring, training, and terminating.

Priscilla J Chapman

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Education

Pine Technical College, Pine City, MN. GPA – 3.45

Accounting Microcomputer Specialist, Diploma

Skills:

Learned to utilize basic accounting principles and applications

Obtained knowledge of Quick Books 5.0, Peach Tree 3.5, Payroll, Drake 98 Federal Tax Forms, Job Costing, and MS Office 97

Public Welfare Financial Worker, Certificate

Skills:

Recognized the need for data privacy

Obtained the knowledge of MAXIS, budgets and spend downs

Recognized the needs of diversified individuals

Refined communications skills

Siren High School, Siren, WI.

Graduate

Activities and Honors

Boy Scout Counselor

Member of Wisconsin Tavern League 2004 - 2006

Treasurer, Committee Member, Unit Fund-Raiser Coordinator, Frederic Boy Scout, Troop 128 1994 - 2004

Outstanding Student Award, MSCSA 1998 – 1999

President of Student Senate, PTC 1998 – 1999

Presidents list all quarters, PTC 1997 – 1999

References Upon Request

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