Customer Service Sales

Scarlet Luna *******@****.***

Cellphone: 786-***-****

***** ** ** ****** ***** Miami Beach, FL, 33162

Objectives

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Education

North Miami Beach Senior High

Graduate class of 2012

Experience

Telemarketer

Ramada Plaza Resorts June 2012–July 2012

• Book cruise line services for customer

• Conduct sales over phone

• Obtain costumer information and commit payment transactions

Sales Representative

Vector Marketing May 2012 – June 2012

• Present and sell company products and services to current and potential clients

• Prepare presentations, proposals and sales contracts.

• Develop and maintain sales materials and current product knowledge

• Identify and resolve client concerns.

Customer Service

Sweet Tooth January 2012-April 2012

• Manage inventory

• Perform customer’s verifications

• Process orders, forms, applications and request’s

• Handling incoming calls or inquiries from prospective customers or clients

Skills

• Bilingual (English & Spanish)

• Leadership capabilities and qualities

• Web Design

• Microsoft office

References

Brandy Bailey (co- worker)

305-***-****

Irving Santiago (vector marketing manager)

786-***-****

Anastasia Ferguson (co- worker)

954-***-****

Janice Aparico (Ramada plaza Resorts manager)

305-***-****

Contact this candidate