Customer Service Manager
Resume:
Barrie Fuentes
Lawrenceville, Ga 30044
****.****@*****.***
Objective: To seek an awarding opportunity to utilize my experience to compliment the growth of your spa.
Summary of Qualifications:
Skin Analysis: performed skin analysis and suggested the best treatments and products for clients.
Facials: I have worked as an esthetician performing advanced facial treatments and chemical peels for 4.5 years with American Laser Skincare.
Sales: I have worked retail for four years selling clothing and then makeup. I then worked for American Laser Skincare selling laser services and skincare product to meet all clients needs.
Promotions: I assisted in promoting in house clinical events to promote our services and skincare. I also planned and promoted events for Christian Dior cosmetics to promote their skincare and makeup line.
Inventory: I assisted in updating skincare and injectable inventory for American Laser Skincare. When I worked as a Counter Manager for Christian Dior, I gained experience keeping inventory for all the skincare and makeup at the counter.
Management: I assisted the manager in scheduling appointments, inventory of medical products, training new employees on OSHA sanitation protocols and on proper treatment procedures to insure client safety.
Education: Phoenix Hill High School
Graduated year 2004
Atlanta Institute of Aesthetics
Graduated year 2006
Georgia Gwinnett College
Current
Professional Experience:
April ’07 – November 2011 American Laser Skincare
Laser Technician/ Assistant Manager
Hair Removal using Amerilase and Amerilight Lasers
Microdermabrasion's
Advanced cellulite treatments using the Vela smooth
Customer service marketing company’s product and services
Trained new technicians on performing treatments and sales
May ’07 - May ’09 Lodge Salon
Aesthetician
Provide deep facial and back cleansing for clients
Reflexology
Use different treatment protocols for clients individual needs
Customer service marketing company’s product and services
February ’06- April ‘07 Dior Makeup Counter at Dillard’s
Counter Manager
Assisting clientele with personal skincare needs.
Counter supervision.
Stock and inventory.
Make-up selection/application.
Organized spa events for the counter.
Meeting counter sales goals.
Train new associates.
Representing Christian Dior, I assisted in make-up application for the Susan B. Cumming Breast Cancer Awareness Fashion Show.
2005-2006 Classic Collision
Receptionist
Data entry
Verified that client information was correct and kept files in order.
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