Clerical Assistant
Resume:
Adaly Verduzco
***** ***** *** ****** *****, CA *2841
**************@*****.***
OBJECTIVE:
As a young professional, my career goal is to continue to expand my knowledge and education through on the job experience offering back my dedication and strong work ethic.
PROFESSIONAL SKILLS:
Microsoft Word / Windows /Excel/ Outlook
Data Entry
Bilingual- Spanish/ English
Multi-task oriented
Organized
Typing speed 35/wpm plus 10-key
Quick Learner
Good Customer Service Skills
Problem Solver
Customer Service
General office skills
EMPLOYMENT: Western United / AAA – July 2006 – July 2009
Support Services Associate II
Data Entry information on first Notice of loss
Answering high volume of incoming calls
Filling/Copying/Sorting/Creating Reports
Balboa Insurance Group- October 2004- March 2005
Claims Support Team I
Customer Service Representative
Handled high volume of calls in a call center environment
Mailed out certified mail
Sort, fax and send Faxes
Delivered out daily reports to the claims adjusters
Postal Center – June 1998-November 2003
Office Assistant
Handled UPS/Fed-Ex documents and or Postal Services
Notary Public
Forwarded signed documents for processing
Order Mailing Supplies
Filing
Track packages on line and or via phone
Requested UPS/ Fed-Ex supplies for the office and customers
Train New employees
EDUCATION: 1994 Saddleback High School
REFERENCES: Available upon request
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